Which device do you want help with?

Device Setup

Set up your device for the first time or after a factory reset and use Setup & Transfer.


INSTRUCTIONS & INFO

Prenote info

Before setting up your device, make sure you have completed the online activation process. Please see Activate phone, SIM card, or other device for more information.

1. When turning the device on for the first time or after a factory reset, you will be walked through a series of prompts to set up your device. Choose the desired language, then select the Arrow icon to continue.

Image 1

2. Select Terms and ConditionsPrivacy PolicySending of Diagnostic Data or Information Linking as desired to review the device's policies. If you agree, select the desired circles then select Next.

3. If you would like to connect to a Wi-Fi network, select the desired network name and follow the on-screen prompts. Select Skip to proceed without connecting to Wi-Fi. Select Turn off Wi-Fi to continue setup without connecting to a Wi-Fi network and to turn off Wi-Fi to save battery life.

Image 2

4. Logging into a Google account is required if you intend to use Google Services such as the Play Store, Gmail, Google Maps, and more. If you would like to add your Google account, enter your Email or phone number then follow the prompts. If you do not have an account but would like to add one, select Create account. If you would like to continue without setting up an account, select Skip. Select Next to continue.

Image 3

5. If you would like to restore data from your old device to your new device, select the desired device then follow the prompts. Select Don't restore if you would like to set up the device without restoring.

Image 4

6. Review the Google Assistant prompt, then select Next

7. Review the Google services prompt, then select the desired switches. When finished, select Accept.

8. If you would like to set your screen lock now, select the desired option and follow the on-screen prompts for setup. To proceed without activating device protection features, select Skip.

Image 5

9. Review additional apps that you would like to have downloaded to your device when Wi-Fi is available, then select the checkboxes as desired. Select OK when finished.

10. Setup & Transfer allows you to transfer content and set up voicemail, accounts and services from a previous device. Select Set up, then follow the prompts as desired. When finished, select NEXT.

Note: If you would like to proceed without using Setup & Transfer, select NEXT > NEXTSKIP > EXIT.

11. Review the AT&T Personal Cloud prompt, then select OK

12. If you would like to transfer data from your old device to your new device, select Next and follow the prompts to complete the process. Select Skip to continue without transferring your data. 

Image 6

13. If you would like to sign into your Samsung account, enter your Samsung User ID and password and then select Sign in. If you do not already have a Samsung account, select Create account and follow the on-screen prompts for setup. If you wish to proceed without setting up a Samsung account, scroll to the bottom of the page and select Skip.

14. If you would like to restore your device through the Samsung Cloud, select the desired device and follow the prompts. To proceed without restoring your device, select Skip.

15. Select Finish to complete set up. 

What's in the box?

• Nano SIM
• SIM tray tool
• Quick Charge charging block
• USB-C Cable

Did you get the help you needed?