Learn about account passcodes

Every account has a passcode. Forget your passcode? You can reset it.


About passcodes

A passcode is like a numerical PIN, and you use it for a specific account. It's four to eight digits. You can also use a passcode to add an extra layer of security to a wireless account.

You, or someone you authorize, will need your passcode when:

  • Calling AT&T about your account
  • Managing your account in some retail stores
  • Signing in

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Last updated: April 17, 2025

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