<h3>Freedom to choose what&rsquo;s best for you</h3>

<h3>Our best deals for new and existing customers. On any smartphone. Your choice of plans. Only at AT&amp;T.</h3>

<h5>Offers vary. Restrictions may apply.</h5>

<h5><a class="type-sm color-white" href="http://www.att.com/why-att/" style="color: white">Learn More<svg fill="none" height="16" viewbox="0 0 16 8" width="16" xmlns="http://www.w3.org/2000/svg"><rect fill="white" fill-opacity="0.01" height="16" width="16"></rect><path clip-rule="evenodd" d="M6.18535 12.4934L5.02612 11.3011L8.20922 7.99341L5.02612 4.68576L6.18535 3.49341L10.5217 7.99341L6.18535 12.4934Z" fill="white" fill-rule="evenodd"></path></svg>&nbsp;</a></h5>

<h3>U-verse TV community forums</h3>

<h3>Get help answering your questions from a community of users.</h3>

<h5><a class="type-sm color-white" href="https://forums.directv.com/categories/uverse-tv/5def9460238f4a196321de08" style="color: white">Go to the U-verse TV forums</a></h5>

Visit your device manufacturer's website.

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Here's your device's complete instructions, specs and more.

Confirmed! We’ll see you in [[APPT_DATE]] days. Need to reschedule? Contact us via chat, if available, or call us at 800.288.2020.

<ul>\\n<li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li>\\n<li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li>\\n<li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li>\\n</ul>\\n

<ul>\\n<li>Your AT&T Right To You expert will call you to coordinate your delivery.</li>\\n<li>They’ll keep socially distant throughout delivery and setup.</li>\\n<li>Experts pass daily health checks. They also wear a mask and gloves.</li>\\n<li>Our team will clean all work surfaces.</li>\\n</ul>\\n

<ul><li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li><li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li><li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li></ul>

<ul><li>Your expert will call you to coordinate your delivery.</li><li>They’ll keep socially distant throughout delivery and setup.</li><li>Experts pass daily health checks. They also wear a mask and gloves.</li><li>Our team will clean all work surfaces.</li></ul>

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When you update your network name or password, your devices automatically disconnect from your Wi-Fi network. Make sure to reconnect them using your new Wi-Fi info.

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We’ll bury the wire at your location by [DAY], [DATE]. In many cases, we’ll complete the work before this date. If our technician has access to the wire outside, you won’t need to be home. 

FYI: If the ground is frozen, we may have to reschedule

We've put your new wire in the ground. If you still see a wire, we have a tech scheduled to connect it and remove any temporary wires. This work will be outside, and you don't need to be home.

You’re all set. We’ve buried the wire at your location. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We didn’t complete burying the wire as quickly as we hoped. We’re working to finish as soon as we can. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We'll be out soon to bury a wire at your location. If our technician has access to the wire outside, you won't need to be home.

We’ve started the process to bury the wire at your location. This may require:

Once we complete all steps, we'll bury your new wire.

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Learn about managing your account online.

Bill & account - Account - Details - SMB

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Bill & account - Account - Management - SMB

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Bill & account - Account - Security  - SMB

Review the Terms of service for your account and services.

Bill & account - Account - Terms & conditions - SMB

Find how to access your account details and get info on account security.

Bill & account - Account - SMB

Explore fees and charges that appear on your bill.

Bill & account - Billing - Bill details - Charges & fees - SMB

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Bill & account > Billing >Bill details > Disputes - SMB

Find out how to locate promotions and adjustments on your bill.

Bill & account > Billing >Bill details > Promos & adjustments - SMB

Get info on line items that may show up on your bill.

Bill & account - Billing - Bill details - SMB

Bill & account > Billing > Combined - SMB

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Bill & account > Billing > Paperless - SMB

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Bill & account > Billing > TOBR - SMB

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Bill & account > Billing > View > Access & understand bills - SMB

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Bill & account > Billing > View > Bill management  - SMB

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Bill & account - Billing - View - SMB

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Bill & account - Billing - SMB

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Bill & account - Payments - Automatic payments  - SMB

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Bill & account - Payment - Make a payment - SMB

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Bill & account

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How to change who can access a wireless account <ul><li>Store access: <a href="https://www.att.com/support/smallbusiness/article/smb-internet/KM1227514" target="_self" title="Link opens in same window.">Add an authorized user</a></li><li>Online access: <a href="https://www.att.com/support/smallbusiness/article/smb-internet/KM1227562" target="_self" title="Link opens in same window.">Add or remove online users</a> </li></ul> Looking for AT&amp;T Business Phone? Learn about <a href="https://www.att.com/support/smallbusiness/article/smb-internet/KM1227784" target="_self" title="Link opens in same window.">user permissions for managing your account</a>.

Additional information

Understand the different kinds of users To better understand the User Permission chart, learn about: <ul><li><a href="https://www.att.com/support/smallbusiness/article/smb-internet/KM1227790" target="_self" title="Link opens in same window.">Online users with primary or secondary access</a>     </li><li><a href="https://www.att.com/support/smallbusiness/article/smb-internet/KM1227796" target="_self" title="Link opens in same window.">An authorized user in an AT&amp;T store</a></li></ul>

View the <a href="http://www.att.com/ecms/dam/att/consumer/help/pdf/User-permissions-chart-managing-your-account-0919.pdf" target="_blank" title="Link opens in a new window.">User Permission chart (PDF, 240KB)</a> to learn about user permissions for the main functions on your wireless account.

User permissions for managing account details

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