We update your usage reports as quickly as we can. Sometimes, though, your usage info may be unavailable or delayed. It can take two to five days for data use to post in your account, so amounts shown online may not reflect all usage since your last bill.
- Other delays of up to 60 days are possible if the usage takes place outside the U.S.
- Wireless roaming use is based on call records from other service providers. Delays are normally 2-10 days, but could be more than 60 days. Some use may display online but be billed on a later bill.
- For calls, your airtime may include voicemails and some calls that don’t show up on your bill. If you use more minutes than your plan includes, the extra minutes will be taken from your Rollover Minutes. Once those run out, you’ll be charged per minute.