Reset online password

Complete these steps from the myAT&T sign-in.

If you forgot your password

1. Select Forgot password?
2. Complete the Password section.
3. Choose temporary password or security questions and follow the prompts.
4. If you chose temporary password, enter the password you received. The temporary password page will tell you where the password was sent.
5. Create your new password.

If you forgot your ID and password

1. Select Forgot ID? > User ID & Password.
2. Enter your contact email address.
3. If prompted, choose how you would like to receive your ID.
4. Enter your user ID that was sent to you.
5. Choose temporary password or security questions and follow the prompts.
6. If you chose temporary password, enter the password you received. The temporary password page will tell you where the password was sent.
7. Create your new password.

Note: If you don’t know your contact email address or we don’t recognize it, select Forgot your contact email? and enter your info. You can also do this to find your AT&T email address.

If you have multiple IDs that use the same contact email address, your Forgot ID notification will list them all.