When you choose an account to manage online, your access in myAT&T may be either primary or secondary. These access levels identify who can manage the account online in myAT&T and do not affect who has financial responsibility for the account.
Primary online access can belong to only 1 person or user ID at a time. The person with primary access:
- Is often the account owner, but is not required to be.
- Controls who else can manage the account online.
- Must be 18 years or older.
Secondary online access can belong to multiple people or user IDs. A person with secondary access:
- Can co-manage the account online in myAT&T by performing most of the same functions as the person with primary online access.
- Must be 18 years or older.
- Billing contact information view only.