1. Home
  2. Small Business Support
  3. AT&T Internet Air

Set up your 5G Gateway

In just a few steps, have your 5G gateway set up and connected to the AT&T network.

Setting up your new device

See how to set up your new AT&T Internet Air for Business 5G Gateway for optimal service.

Setting up your new device
5:23

In the box

You’ll find these in your set up box:

  • 5G Gateway with a preinstalled SIM card
  • Power supply unit
  • Quick start guide
  • Safety information guide

Get started

  1. Make sure you activate your service. 
  2. Place your 5G gateway in the location you want it. The best place is on a shelf, near a window.
  3. Plug one end of the power supply into the gateway and the other end into a power outlet.
  4. Wait for the gateway to connect to the AT&T mobile network. This can take up to three minutes. 
  5. Check your 4G and 5G LED status lights to make sure you have the best signal. If they are red or off, change locations until you get a better signal.
    • Green: Strong signal
    • Blue: Fair signal
    • Red: Weak signal

Learn more about your AT&T 5G Gateway

Last updated: October 1, 2024

Browse topics

Set up & order status
Browsing, usage & speeds
Equipment
Network & connections
Security
Troubleshooting
Get the details on your order and upcoming installation.