Change, move, or cancel AT&T services
Want to make changes to your account? Find info on how to move or transfer your account. Or, get details on suspending or canceling your services.
Suspend or block a line
Can’t find your device? You can suspend a line or block devices online. You can also suspend service for personal reasons
Get steps to suspend or block
Cancel watch or tablet service
Want to remove a tablet or wearable from your account? We can help with that.
Cancel service or remove a line
We understand if you want to make changes to your account. Learn how to remove a line or cancel your service.
Transfer account ownership
Want to change the person responsible for a wireless account? Learn about the account transfer process and requirements.
Make payment arrangements
Having trouble paying your bill? Set up a payment arrangement with us. Looking for a lower monthly bill? Shop other wireless plans
Return or exchange a device
Learn how to return or exchange a wireless device within 14 days of purchase.
Switch wireless providers
We know that things change. To switch to a new wireless carrier, you’ll need a Number Transfer PIN. Be sure to check device unlock requirements before requesting a PIN.
Cancel for military deployment
Are you preparing to deploy for active military duty? Learn about your wireless account options when deploying and returning.
Switch to AT&T Prepaid
Considering switching to a prepaid account? Get the details on how to make the change.
