Check FirstNet eligibility and activate your profile

Find out if you qualify for FirstNet—and how to start your profile.

Who is eligible?

FirstNet is for first responders and other public safety workers. This includes:

Once you complete the eligibility requirements, we’ll send you an email and text with activation steps.

Here's what to do if you’re having trouble submitting your verification info:

Sign in to FirstNet verification.
Complete a one-time phone number validation, if required.
Review proof of eligibility document options. Only one document from the list is required.
Upload your documents. Make sure they meet the requirements (accepted file formats: BMP, JPG, JPEG, PNG, PDF).

We’ll review your info and send you an email and text update within 24 hours.

Here’s how to fix some common activation errors:

Invalid linked FirstNet User: This means your existing AT&T user ID is linked to a product that cannot be combined with a FirstNet ID. These include DIRECTV®, Cricket, AT&T Prepaid® mobile service, and AT&T Digital Life®. Try a different email address for your profile.
User ID Token mismatch: This means we can’t link your FirstNet ID with your existing AT&T user ID. Please register with a different email address.
Your User ID exists: You may be attempting to use an existing AT&T user ID to register as a new user. Return to profile creation and select Yes, I have an AT&T ID and follow the prompts to authenticate the account on att.com. Then, it will link to your FirstNet ID.

Last updated: March 22, 2023

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Ready, set, go! Activate your device, set it up on our network, and transfer your contacts and info.