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Get a PIN to transfer your wireless number

Want to move your wireless number to another service provider? Learn how to request a Number Transfer PIN from AT&T.

About Number Transfer PINs

You must request a Number Transfer PIN to move your number from AT&T to another service provider. Your new provider will ask you for the PIN and any required account info. This helps protect you from number transfers you didn’t authorize.

You should get your Number Transfer PIN close to the time you want to submit a request to the new provider. The PIN will be the same for all numbers on the account you want to transfer. The Number Transfer PIN will expire 4 days (14 days for business accounts) after you request it.

Please remember:

  • Your device must be eligible to unlock before you request a Number Transfer PIN or sign up with a new provider.
  • Don’t disconnect your AT&T service before asking a new service provider to transfer your number. If you disconnect your AT&T number, you’ll have to reactivate it before your request can be completed.
  • If you have Wireless Account Lock turned on, you won’t be able to transfer your number. Learn how to turn off Wireless Account Lock
  • Suspended accounts can only request a Number Transfer PIN online or with the myAT&T app.

AT&T Wireless®

Online AT&T account

Only users with primary online access can request a number transfer PIN.

  1. Go to People & permissions in your AT&T profile.
  2. Scroll to Wireless and look for Transfer phone number.
  3. Select Request a new PIN. Your Number Transfer PIN will display on the screen.

With the myAT&T app

Only users with primary online access can request a number transfer PIN.

  1. Sign into the myAT&T app.
  2. Choose More and then Manage profile.
  3. Select People & permissions. If you don’t see People & permissions, you may have to sign in to your accounton the web.
  4. Scroll to Transfer phone number and select Request a new PIN. Your Number Transfer PIN will display on the screen.

From your AT&T mobile device

Call *PORT. Follow the prompts to get your Number Transfer PIN sent to you via text. You’ll need your account passcode to generate the Number Transfer PIN when calling *PORT.

AT&T Business Wireless

Only the primary user on a business account can request a Number Transfer PIN. If you’re the primary user on the account, follow the steps for Online AT&T account or contact us to request a Number Transfer PIN. A rep will generate a PIN and email it to you.

Heads up: If you have a Business Wireless account, you can’t use the AT&T mobile device or myAT&T app methods to create a Number Transfer PIN.

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Last updated: June 3, 2025

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