You must request a Number Transfer PIN to move your number from AT&T to another service provider. Your new provider will ask you for the PIN and any required account info. This helps protect you from number transfers you didn’t authorize.
You should get your Number Transfer PIN close to the time you want to submit a request to the new provider. The PIN will be the same for all numbers on the account you want to transfer. The Number Transfer PIN will expire 4 days (14 days for business accounts) after you request it.
Please remember:
Only users with primary online access can request a number transfer PIN.
Only users with primary online access can request a number transfer PIN.
From your AT&T mobile device
Call *PORT. Follow the prompts to get your Number Transfer PIN sent to you via text. You’ll need your account passcode to generate the Number Transfer PIN when calling *PORT.
Only the primary user on a business account can request a Number Transfer PIN. If you’re the primary user on the account, follow the steps for Online AT&T account or contact us to request a Number Transfer PIN. A rep will generate a PIN and email it to you.
Heads up: If you have a Business Wireless account, you can’t use the AT&T mobile device or myAT&T app methods to create a Number Transfer PIN.