Contact us if your tablet or wearable is:
- Part of a trade-in offer
- On a single line
- Yours for 14 days or less
If it isn't, you can submit an online cancel request.
Learn how to change or cancel wireless service on a tablet or wearable.
If you have an installment plan
Any unpaid installment balance is due on your next bill when you cancel service for a tablet or wearable linked to the plan. Learn how to pay off an installment plan
If you have a service agreement
You'll have to pay an Early Termination Fee (ETF) if you cancel before the end of your service commitment. We prorate your ETF for each full month you complete. Find out how to estimate your ETF, if it applies.
If you activated service on a device within the last 14 days
You can find out how to return your device and cancel service in the AT&T Wireless Return Policy.
If you placed an online order
You don’t have to pay a restocking fee for returns purchased online that fall under the 14-day return policy. Did you pick up an online order in the store? Go to one of our stores to have the restocking fee waived. The fee waiver is subject to change.
If you want other options
Contact us if your tablet or wearable is:
If it isn't, you can submit an online cancel request.
Once your cancelation is complete, if you were on: