Learn about the AT&T Secure Family app

Do your children have smart devices? Use Secure Family to locate their devices, manage their internet use, block apps or websites, and more.

AT&T Secure Family® is a family safety app. It helps family members stay connected and safe in the digital and physical world. Secure Family also offers parental controls to help you manage your children’s online activity.

Secure Family is designed for use in the AT&T coverage area and within the U.S. Some features may not work outside this service area. Location accuracy may vary based on the device’s network connection.

Compatible devices

Use the AT&T Secure Family and the AT&T Secure Family Companion apps with these devices:

Apple® iPhones® and tablets with iOS® 15 or higher
Android smartphones and tablets with Android® 11.0 or higher

Parent and child devices don’t have to use the same operating system.

Get started

Sign up for AT&T Secure Family online, in the myAT&T app, or in the Secure Family app. Only the primary account holder can sign up. (AT&T Secure Family is $7.99 per month after the first 30 days, which are free. The subscription auto renews each month unless canceled.)
Download the Secure Family app to the parent device (primary account holder).
Add the Secure Family Companion app to the child's devices to pair them with your device. Send an invitation to the child's device by SMS or email to install the Companion app. Or, if you have the child's device in hand, you can scan a QR code.

FYI: The AT&T Wireless®, AT&T Prepaid®, or Cricket primary account holder can add up to 10 family member profiles and up to 30 family devices to their Secure Family account. They can also invite family members with other U.S. wireless carriers.

For all details, review the Secure Family User Guide (PDF, 7.14MB).

AT&T Secure Family How To Video

Instructional video for how to setup your AT&T Secure Family app.

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AT&T Secure Family How To Video

4:20

Location tracking features

Real-time location: Locate a family member’s device on a satellite or street-view map.
Save a place: Save frequently visited places on a map like work, school, child’s friend’s house.
Alert options: Set scheduled or arrival and departure alerts to keep up with your child’s location.
Location history: See where a family member has been over the past seven days.
Check in: Have family members check in at a destination to let you know they have arrived.

Learn more about location tracking features

Internet access features

Block internet: Block your family’s internet access from their mobile devices. Or turn Wi-Fi® and cellular data for a child's device on or off with the tap of a button.
Set internet times: Schedule times when your child’s device can’t access the internet through cellular data or Wi-Fi (time for homework, dinner, bedtime).

Learn more about internet control features

Web and app filters

You can control the types of content your child can see based on age-appropriate settings: High (young child), Medium (pre-teen), Low (teen), or None (adult).

Website and app blocks: Block specific sites and apps. Or, use the content filters to block thousands of websites and apps with just a tap.
Screen time limits: Limit your child’s daily internet and app access. Restrict screen time across all monitored devices (phone, tablet, iPad) associated with the child’s profile.
Usage reports: Get daily, weekly, or monthly reports on your child’s web and app usage.
App purchase restrictions: Block access to the App Store® or Google Play™ store to prevent children from buying apps or other content.
Internet countdown: Show your child a countdown for when their internet will be turned off or on.

Learn more about web and app filters

Notifications and usage info

SOS Alert: Have all family members notified if a child needs help.
Tamper alert: Get an in-app notification or text if your child tries to turn off location permissions or disable the Secure Family Companion app.
Battery status: See the status of your child’s phone battery so you know when it’s running low, and receive an alert when it drops below 15%.
Lost phone ring: Have a lost phone ring for up to two minutes to help locate it.

Review the Secure Family FAQ (PDF, 585.26KB)

AT&T Secure Family®: How to prevent your child from deleting the app (Android only)

In this video, we’ll guide you through the steps to prevent your child from deleting the Secure Family Companion app and disabling the VPN that supports Parental Controls on their device. You’ll also learn how Secure Family notifies you of potential app evasions, and the steps you can take to keep your child connected to Secure Family.Note: This video is for Android devices only.

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AT&T Secure Family®: How to prevent your child from deleting the app (Android only)

3:33

FREQUENTLY ASKED QUESTIONS

The companion app includes:

Blocked website or app screen on monitored devices: This lets your child know when they try to access blocked apps or web content.
Family location map: Share your location with your child, if you choose.
SOS alert: Children can alert family members if they need help.
Web and app usage: View of the top three apps and websites accessed.
Internet countdown: Counter showing time left until internet is shut down or turned back on.

If you have an AT&T Wireless plan and you’re the primary account owner:

Go to your myAT&T account overview. Sign in, if asked.
Scroll to My devices and choose Manage add-ons for the primary device on the account.
Scroll to Explore Add Ons and select AT&T Secure Family.
Select Add to device.

After you sign up, you can download the Secure Family app and the Secure Family Companion app from the Google Play store or Apple App Store to start using the service.

Yes! If you have an AT&T Wireless plan and you’re the primary account holder:

Sign in to the myAT&T app.
Scroll to My wireless devices and tap Manage plan & add-ons for the primary device on the account.
Scroll to Add Ons and select See all add-ons.
Look for Explore add-ons and select AT&T Secure Family.
Select Add to device.

After you sign up, you can download the Secure Family app and the Secure Family Companion app from Google Play store or the Apple App Store to begin using service.

Last updated: December 16, 2024

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