Get info on the AT&T Accessibility Plan

Find out about the AT&T Wireless Accessibility Plan for people with a hearing or speech disability.

About the AT&T Accessibility Plan

You may qualify for the AT&T Accessibility Plan^SM if you:

Have a hearing, speech, or auditory processing disability
Primarily communicate by texting or video calling
Live in the U.S.

How to apply for the AT&T Accessibility Plan

First, contact us to activate your AT&T Wireless service:
- Call us: 800.331.0500
- Chat with us
- Go to your nearest store and schedule an appointment
Once your wireless service is active and you have your device, give us a call.
- Voice calls: 866.241.6568, from 10 a.m. to 10 p.m. ET, Monday - Friday
- TTY calls: 866.241.6567

Heads up: You may be asked for your Certification of Disability (PDF, 109KB) in order to put you on the AT&T Accessibility Plan.

AT&T Accessibility Plan Details

Review Broadband Facts for AT&T Accessibility plans

Monthly charge	$55 for phone line (1 phone line max) $20 for tablet $10 for wearable (eligible for AutoPay and paperless billing discount)
Data	Unlimited in U.S., Mexico, and Canada Can’t slow down based on your use FYI: Coverage and data speeds vary by country (may be at 3G speed) and may change without notice.
Approximate FaceTime/video calling time	Unlimited
AT&T Messaging	Unlimited in and between U.S., Mexico, and Canada
Hotspot Data	1GB Heads up: After 1GB, hotspot speed will slow to a maximum of 128Kbps for the rest of bill period.
Voice calls	Unlimited in and between U.S., Mexico, and Canada
Roaming in 20 Latin American Countries	Unlimited talk, text, and data in 20 Latin American countries. Long distance does not apply and may incur charges.

Older unlimited data plans

If you have a grandfathered unlimited data plan for your smartphone, you can keep it even if you upgrade to another smartphone or extend your contract.

Keep in mind: If you move to a newer data plan, you can't go back to your old unlimited data plan.

If you add a new line, you can choose one of our current plans.

Additional charges

In addition to the monthly cost of your plan and features, you’ll also be charged for:

A Regulatory Cost Recovery Fee of up to $1.50. This helps defray costs of complying with obligations and charges imposed by state and federal regulations.
State and federal universal service charges

These fees aren't taxes or government-required charges. Taxes and other fees also apply. Please carefully review the plan terms, which explain the limitations of your service.

Service isn't available at all times in all places. Check map and coverage limitations.

Heads-up: The AT&T Accessibility Plan is available for most smartphones. Call us for more info about devices we offer.

Additional support

Want to learn more about our accessibility plans? Give us a call. The NCCD is available from 10 a.m. to 10 p.m. ET, Monday - Friday.

Voice calls: 866.241.6568
TTY calls: 866.241.6567
Chat with us
Go to your nearest store

Last updated: April 9, 2024