To start, find out if your number is eligible to transfer. Then you'll have to share info about your current account to start the transfer process. Any wrong info will delay your service provider from releasing your number to AT&T.
Check your monthly bill or sign in to your current service provider to get these items:
Your AT&T Wireless account must be active for 30 days before you can transfer. It can’t be past due, combined with another service, or a business account.
You can’t switch to AT&T Prepaid® during the two days before or four days after your bill period ends. That’s when we calculate your usage for the month.
FYI: AT&T Prepaid accounts can’t be tax exempt.
How long will it take to complete a number transfer? It depends on which process you use. If you:
Want to know the status of your transfer? Contact us