Report an unauthorized AT&T account or an account change

Learn how to contact the AT&T Global Fraud Management team if you’re a victim of fraud.

Reporting unauthorized AT&T accounts or services

Was your identity used to set up AT&T service or make account changes without your knowledge? Contact our Global Fraud Management team.

Finding unknown accounts or unauthorized changes

If your identity has been stolen, you may find out about an unknown AT&T account or unauthorized change to an existing account from:

  • Your AT&T bill
  • A collection agency contacts you
  • Your credit report
Last updated: December 15, 2023

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