Social engineers try to trick you into taking a certain action or providing your confidential info. They may contact you by phone, email, text, or direct message on social media.
Here’s how it’s done: Someone contacts you pretending to represent a legitimate company you might normally do business with. They may ask for info such as your Social Security number, password, or credit card number "to verify your account.”
If you suspect a social engineering scam:
Tip: If you think you might have shared your AT&T wireless account info with a scammer, learn how to change or reset your passcode and review other security options for your account.