Use fingerprint recognition for myAT&T

You can now scan your fingerprint to quickly access your account information. Learn how to enable this functionality in myAT&T.

Enable the myAT&T app to use fingerprint recognition

Make sure fingerprint recognition is already set up on your device.
Open the myAT&T app¹.
Tap Manage app settings.
Turn on Touch ID (iOS devices) or Fingerprint Access (Android devices). This setting only appears on compatible devices.
Follow the prompts to complete the process.

Note: If you’re unable to use your fingerprint, you can enter your password to use the myAT&T app.¹

Fingerprint recognition must be already enabled on your device in order to use it in the myAT&T app.¹
You can disable fingerprint recognition for the myAT&T app¹ by using Manage app settings.
AT&T does not store your unique fingerprint in the myAT&T app.¹ We use the function that is included on your device.

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Last updated: January 10, 2023

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