Switch from AT&T PREPAID to AT&T wireless

Get info about making the switch to AT&T wireless service.

What to know about switching

First, we’ll check your credit.
You can keep the same wireless number. If you do, we’ll credit any remaining balance on your AT&T PREPAID^SM account to your new wireless account.
You won't get a refund for any monthly rate plan or package you already paid.
We can’t refund unused AT&T PREPAID cards.
If you’re bringing your own device, it must be compatible with our network.
If you’re getting a new device, it may have to be on an installment plan.
A service-change fee may apply.
You may have to pay a security deposit if you’re a business customer.

Last updated: December 7, 2022