If you joined through a promo and cancel before your service commitment ends, we may charge penalties and extra fees.
If you send your request on a weekend or holiday, here’s how it’s handled:
If you cancel on a holiday, we’ll take care of it the next regular business day.
If you cancel during the weekend, we’ll take care of it during our weekend operation hours, which vary by region.
If you have an AT&T email account, you have to wait 30 to 60 days after canceling the service to delete it. Learn how to delete your AT&T email account.