Sign up for and manage AutoPay

It can take up to two bill periods for AutoPay to start. Pay as usual until you see AutoPay is scheduled for (date) in one of these places: 

 

Good to know: If the payment method you choose is the same as you used before, the update takes effect immediately. Example: You’re using a checking account and changing to a different checking account.

If the payment method you choose is a different payment type, the change may take up to two business days. Until the change is complete, we’ll make automatic payments using your previous card or bank account. Example: You’re using a debit card and changing to a checking account.

You can take a break from AutoPay for a month if you don’t want to automatically make your next payment. Keep in mind, you’ll still have to pay your bill by the due date. Automatic payments will resume as usual the next month. Here’s how to pause:

 

Good to know: You can’t pause AutoPay if your payment is scheduled within the next two days or if your service or credit status requires automatic payments. If you pause AutoPay for more than one month, AutoPay and any AutoPay discounts may be removed from your account.

You can stop AutoPay and pay your bill yourself online. If you want to get a paper bill in the mail, you’ll also have to cancel paperless billing. You can't discontinue AutoPay if your service or credit status requires automatic payments.

 

FYI: Removing AutoPay also removes any associated discounts. You'll get a late charge if you don't pay your bill in full by the due date.