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Record voicemail greeting

Learn how to record a personal greeting that your callers hear when they go to voicemail.

Record Visual Voicemail greeting

  1. If you have:
    • AT&T Visual Voicemail app for Android: Tap the AT&T Visual Voicemail app.
    • Other types of Visual Voicemail: Tap Phone, then Voicemail.
    • iPhone: Select Greeting.
    • Other smartphones: Tap Settings, then Change voicemail greeting.
  2. Select Custom, then choose Record.
  3. When you're finished recording your greeting, select Stop then Save.
Some smartphones may call the voicemail system when you select Change voicemail greeting.

Call to record your voicemail greeting

To change or record your voicemail greeting:
  1. From your:
    • Wireless phone: Press and hold 1 or the Voicemail key.
    • AT&T Wireless Home Phone: Dial 1 from your connected home phone.
  2. Enter your voicemail password if prompted.
  3. In the Main Menu, press 4 for Personal Options.
  4. Press 3 to Change Greetings.
  5. Follow the voice prompts to record a personal greeting.

Get other voicemail help

Last updated: December 7, 2022

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