Pay your AT&T Prepaid account balance

Find out how to pay your AT&T Prepaid balance, including mobile hotspot plans, online or by phone.

Pay online

First time signing in? From the Prepaid sign in page, select Forgot Password/New User. Enter your 10-digit prepaid number to get a temporary password. Then, follow the prompts to create a password and PIN.

Use a credit card, debit card, or checking account

Heads up: There’s a $10 minimum payment for debit and credit cards.

Sign in to your AT&T Prepaid account.
Select Make a Payment.
Choose credit card, debit card, or checking account, and select Pay.
Enter the amount you want to pay and select Continue.
Follow the prompts to complete your payment.

Use an AT&T Prepaid® card

Sign in to your AT&T Prepaid account.
Select Make a Payment.
Scroll to AT&T Prepaid Refill Card and enter the Prepaid PIN from the back of the card.
Select Continue. You'll see a payment confirmation.

AutoPay

Set up AutoPay for automatic payments. AutoPay can save you up to $15 per month on an AT&T Prepaid unlimited monthly plan.

Manage AutoPay for AT&T Prepaid

Pay by phone

Use our automated phone service

Call 611 from your AT&T Prepaid phone or call 800.901.9878 from another phone.

FYI: There's a $5.00 convenience fee to pay by automated phone system or with an agent. This applies to one-time credit, debit, eCheck, PayPal®, or AT&T Prepaid Refill card payments.

Say Payment at the main menu.
Select Make a payment.
Choose either debit card or credit card.
Follow the prompts to complete your payment.

Use Star Services

Dial *888* + PIN number + # (for example, *888*1234567899874#). We’ll confirm that your payment (refill) was applied to your account.

Taxes and other charges

When you make a payment, your address (or where you bought the refill card or PIN receipt) determines taxes and any extra charges. Taxes may change without prior notice.

Last updated: May 13, 2024