If you live in an apartment or condo community, you will have different requirements for your battery backup depending on your equipment. Here’s how to find what you need.
Review this building and community PDF
If your complex:
FYI: This list was last updated in 2020 and is no longer being maintained. Ask your building manager if they have updated their equipment since then, if you want 24-hour backup.
In case of a power outage, your phone service including 911 service will cease to function. We strongly recommend that you have other means of reaching 911, such as from a mobile phone, for use during power outages that exceed 4 to 8 hours.
If your apartment complex is connected by AT&T Fiber, you can buy a PSI battery and charger that will power your Wi-Fi gateway so you can use your phone for up to eight hours or as long as your building’s equipment is operational.
Buildings on the PDF list use a certain kind of AT&T network equipment to provide our phone service to occupants. This equipment requires substantial power and can operate on batteries for four to eight hours during power outages.
We contacted your property manager or landlord to install equipment, at our expense, that’ll provide backup power for 24 hours. Your property manager or landlord hasn’t accepted our offer yet or we may be in the process of installing the equipment.