Personal
Business
Find a store
Ver en español
Skip Navigation
Menu
Deals
Wireless
Internet
Accessories
Prepaid
Search
Welcome back! We saved your cart items.
(0)
Support
My AT&T
Start of main content
Home
Support
Digital phone
Phone calls not forwarding to voicemail
If your calls aren’t forwarding to voicemail, make sure your Call Forwarding features are turned on.
Check Call Forwarding
Go to
Account overview
>
My digital phone
.
Select
My voicemail & phone features
>
Phone Features
.
In the
Call Forwarding
section, verify the following features are listed as
On
and forwarded to voicemail:
No Answer Call Forwarding
Busy Call Forwarding
Safe Call Forwarding
Last updated: December 7, 2022
Did you get the help you needed?
Yes
No