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Digital phone
Phone calls not forwarding to voicemail
If your calls aren’t forwarding to voicemail, make sure your Call Forwarding features are turned on.
Check Call Forwarding
Go to
Account overview
>
My digital phone
.
Select
My voicemail & phone features
>
Phone Features
.
In the
Call Forwarding
section, verify the following features are listed as
On
and forwarded to voicemail:
No Answer Call Forwarding
Busy Call Forwarding
Safe Call Forwarding
Last updated: December 7, 2022
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