Enable communication between U-verse TV and the U-verse app

Your U-verse TV receiver must first be set to allow communication and control from the U-verse app. These instructions guide you through that pairing process allowing you to connect to your TV using the U-verse app on your smartphone, tablet, or wearables.

Note: Customers with vision limitations will need assistance linking the U-verse TV receiver with the U-verse app. There currently is no speech capability on the U-verse TV receiver itself to assist with the process or confirm it was completed successfully. The U-verse app can be found in Apple iTunes, Google Play, and Amazon app stores. Or, you can download the app straight to your smartphone by texting the word Mobile to 3421.

Set up your U-verse TV receiver
Use your U-verse TV remote control and follow these steps to make sure your TV receiver is set up correctly:

1. Go to Ch. 9301 and press OK to launch the My Enabled Devices application. 
2. Choose from the following:
   • If the first screen says Welcome, then your TV receiver hasn’t been set up to allow connections from the U-verse app. Press OK on Get Started to proceed to the Terms of Service.
   • If you don’t see the Welcome screen then your U-verse TV receiver has already been set up. Please skip to the next section: Confirm receiver setup.
3. Scroll to the end of the terms and press OK on Accept & Continue to proceed to the Receiver Name screen.
4. Press OK on Change to edit the receiver name.
5. Change the name of your TV receiver to match its location. For example, bedroom or living room. This makes it easier in the U-verse app to determine which receiver you’re currently using. Select from one of the preset names or enter your own. 
6. On the top left of the screen, press OK on Save. You will be returned to the Receiver Name screen. 
7. Press OK on Next to proceed to the Connection Mode screen.
8. Select the first button in the Connection Mode list labeled Default (any device on your wireless network can connect), then press OK on Next.
9. On the Success screen, press OK on Exit to complete the setup. You’ve completed the TV receiver setup. 

Confirm receiver setup
If the first screen displays a Connection Mode tab then the My Enabled Devices application has already been run.

1. Make sure that the first button on the Connection Mode tab labeled Default (any device on your wireless network can connect) has a checkmark.
   
2. To make it easier to find your TV receiver in the U-verse app, you should name each receiver to match its location. For example, bedroom or living room. Arrow RIGHT from Connection Mode to Receiver Name and press OK. This opens a page where you can choose from preset names or enter your own.
   
3. Select from one of the preset names or enter your own. 
   
4. On the top left of the screen, press OK on Save.
   
5. Once you have confirmed Connection Mode has been set to Default, and you’ve set a name for your TV receiver, then press EXIT to TV on the remote control. 
   

Enable System Sounds
If System Sounds have already been enabled, you can skip this section.

1. Press MENU on your U-verse TV remote control. The MENU button is the rectangular button directly above the UP arrow button.
   
2. Press the DOWN arrow eight times to Options and press OK. The Options screen will load.
   
3. Press the DOWN arrow two times to Audio/Language.
   
4. Press the RIGHT arrow three times to System Sound Effects. Press OK to launch the System Sound Effects settings screen.
   
5. On the System Sound Effects screen press the RIGHT arrow one time to select Play sound effects. Press OK to enable sound effects.
   
6. Press the LEFT arrow one time to select Save. Press OK on Save and you should immediately hear sound feedback.
   

To disable sound effects, follow the same steps 1-4 above, but press the DOWN arrow one time from the Play sound effects selection to choose Mute sound effects. Continue with the Save actions. Once Save has been pressed, sound effects will no longer be played.