If you’re having trouble with your remote, try resetting your receiver. If that doesn’t fix the issue, you can order a new remote.
If the buttons on your U-verse TV remote control don’t seem to work, first try rebooting your receiver. Just press the Power button on the receiver to turn it off. Wait a few minutes, then press the Power button to restart it.
This may fix your remote control issue.
You may be able to set up and pair your U-verse TV receiver with the U-verse app on your smartphone, tablet, or wearable to control your receiver. Find out how
If resetting your receiver didn’t fix the issue, you may be able to order a replacement remote from an online retailer such as Amazon.