Order a new or replacement U-verse TV remote control
If you’re having trouble with your remote control, try resetting your receiver before you order a new remote. If that doesn’t fix the problem, ordering a new remote is easy.
Restore or replace your U-verse TV remote
Restart your receiver
In some cases, the buttons on your U-verse TV remote control may seem non-responsive. If this occurs, try rebooting your receiver:
Press the Power button on the receiver to turn it off.
Wait a few minutes, then press the Power button to restart the receiver.
This may restore functionality to your remote control.
Order a U-verse TV remote control online
If resetting your receiver doesn’t fix the issue, please visit our equipment and accessory store to order a replacement remote control.