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<h3><span class="type-sm type-base">Our best deals for new and existing customers. On any smartphone. Your choice of plans. Only at AT&amp;T.</span></h3>

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Confirmed! We’ll see you in [[APPT_DATE]] days. Need to reschedule? Contact us via chat, if available, or call us at 800.288.2020.

<ul>\\n<li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li>\\n<li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li>\\n<li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li>\\n</ul>\\n

<ul>\\n<li>Your AT&T Right To You expert will call you to coordinate your delivery.</li>\\n<li>They’ll keep socially distant throughout delivery and setup.</li>\\n<li>Experts pass daily health checks. They also wear a mask and gloves.</li>\\n<li>Our team will clean all work surfaces.</li>\\n</ul>\\n

<ul><li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li><li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li><li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li></ul>

<ul><li>Your expert will call you to coordinate your delivery.</li><li>They’ll keep socially distant throughout delivery and setup.</li><li>Experts pass daily health checks. They also wear a mask and gloves.</li><li>Our team will clean all work surfaces.</li></ul>

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When you update your network name or password, your devices automatically disconnect from your Wi-Fi network. Make sure to reconnect them using your new Wi-Fi info.

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We’ll bury the wire at your location by [DAY], [DATE]. In many cases, we’ll complete the work before this date. If our technician has access to the wire outside, you won’t need to be home. 

FYI: If the ground is frozen, we may have to reschedule

We've put your new wire in the ground. If you still see a wire, we have a tech scheduled to connect it and remove any temporary wires. This work will be outside, and you don't need to be home.

You’re all set. We’ve buried the wire at your location. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We didn’t complete burying the wire as quickly as we hoped. We’re working to finish as soon as we can. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We'll be out soon to bury a wire at your location. If our technician has access to the wire outside, you won't need to be home.

We’ve started the process to bury the wire at your location. This may require:

Once we complete all steps, we'll bury your new wire.

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U-verse TV  - Channels, packages & programs - Add or remove premium programs

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U-verse TV - Channels, packages & programs - Channel lineup & program guide

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U-verse TV - Channels, packages & programs - On Demand & Pay Per View

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U-verse TV - Channels, packages & programs - Sports & entertainment - Sports

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U-verse TV - Channels, packages & programs - Sports & entertainment

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U-verse TV - Channels, packages & programs

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U-verse TV - Equipment setup - DVR & receiver - DVR features

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U-verse TV - Equipment setup - DVR & receiver - Self-install or replace

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U-verse TV - Equipment setup - DVR & receiver

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U-verse TV - Equipment setup -  Remote control

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U-verse TV - Equipment setup & return -  Return equipment

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U-verse TV - Equipment setup & return

Find out surprises inside your TV with U-verse enabled apps, Multiview, and play over 30 games.

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U-verse TV - Streaming, apps & settings - TV Everywhere - Mobile apps & TV on-the-go

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U-verse TV - Streaming, apps & settings  - TV Everywhere

Learn how to watch TV wherever you are with apps and streaming. Plus, get help with parental controls and other settings.

U-verse TV - Streaming, apps & settings

See how to troubleshoot your U-verse DVR &amp; receiver.

U-verse TV - Troubleshoot & repair - DVR & receiver

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U-verse TV - Troubleshoot & repair - Service interruption

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U-verse TV - Troubleshoot & repair

Learn how to program your U-verse TV remote, get channel guides, and fix common problems. Find out how to contact us.

U-verse TV

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<strong>Mobile phone service</strong><br>Learn how to <a href="/esupport/article.html#!/wireless/KM1046747" target="_self" title="Link opens in the same window">suspend wireless service online</a>. <br> <br><strong>Other AT&amp;T services</strong><br>You can request a vacation hold after your AT&amp;T service has been active for at least 30 days. Keep in mind, there’s a monthly fee associated with it.<br><br> Call us at <strong>800.288.2020</strong> to suspend service while you&#39;re on vacation. Remember to call us back when you&#39;re ready to restore service.

Vacation or other reason

<p>Thank you for your service! <a href="https://www.att.com/support/article/my-account/KM1046235" target="_blank">Learn how to cancel your service due to deployment</a></p>

Military deployment

If you were impacted by a recent natural disaster, you can request a temporary suspension of your AT&amp;T service at no charge. Please call us for: <br><ul><li>Mobile phone service at <strong>800.331.0500</strong></li><li>Other AT&amp;T services at <strong>800.288.2020</strong></li></ul>

Suspend service

Types of AT&T service suspensions

Military deployment

Natural disaster relief

Vacation or other reason

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