Gateway status lights - 2Wire 3600
Every light on your Wi-Fi gateway has a meaning. Learn what each light means and how to use them to troubleshoot network problems.
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2Wire
3600HGV
KM1050485-slctrgrp_2w3600hgv
Learn the meaning of your gateway status lights
The following chart explains each status light and what it means.
| Status Light | State | Description |
| Power | Off | Power is off or gateway is not getting power. |
| Solid Green | The power is on. | |
| Flashing Red | Power-On Self-Test (POST) in progress. | |
| Solid Red | POST failed or gateway has malfunctioned. | |
| Local Ethernet | Off | There is no Ethernet connectivity or the gateway is off. |
| Solid Green | A computer or device is connected by Ethernet to the gateway. | |
| Flashing Green | There is activity from devices connected to an Ethernet port. The flickering of the light is synchronized to data traffic. | |
| Wireless | Off | No devices are connected wirelessly or the gateway is off. |
| Solid Green | A computer or other device is connected to the gateway using a wireless connection. | |
| Flashing Green | There is activity from devices connected using a wireless connection. The flickering of the light is synchronized to data traffic. | |
| Phone 1 and Phone 2Â | Solid Green | Associated Voice Over IP (VoIP) line has been registered with a SIP proxy server. |
| Flashing Green | A telephone is off-hook on the associated VoIP line. | |
| Broadband | Off | No physical signal detected. |
| Solid Green | Broadband connection established via DSL or Ethernet. | |
| Flashing Green | Gateway is attempting to make a broadband connection. | |
| Solid Red | Gateway cannot make a broadband connection. | |
| Service    | Off | Gateway is not on, is in bridged mode, or the broadband connection is not present. |
| Flashing Green | The gateway is attempting to be authenticated. | |
| Solid Green | Internet Protocol (IP) connected. | |
| Flashing Red | Gateway is attempting IEEE 802.1X authentication or attempting to obtain Dynamic Host Configuration Protocol (DHCP) information. | |
| Solid Red | Gateway has failed to receive an IP address assignment from the network. |
Last updated: December 7, 2022