Keep your Wi-Fi network safe

Your Wi-Fi network extends up to 300 feet from your wireless router. Learn to keep unwanted users from connecting to your network.

FREQUENTLY ASKED QUESTIONS

Wi-Fi network security

Your Wi-Fi network may extend more than 300 feet from your Wi-Fi gateway or All-Fi™ Hub. This means that people outside your home may be able to access your Wi-Fi network. If they do, they could:

Monitor the websites you visit
Copy your usernames and passwords
Read your email and other messages
View files on your computer
Infect your computer with a virus
Send spam or perform illegal activities
Slow down your computer and your internet connection speed

Steps to secure your network

Turn Wi-Fi network security on

To protect your network, be sure to enable network security. This means entering a Wi-Fi password to connect to your network.

Heads up: If you didn’t get your device from us, check the manufacturer’s manual for instructions.

Use firewall and antivirus software

Install antivirus and firewall software on each computer that can access your network. Update this software regularly to get the best protection.

Change the device access code on your equipment

Gateways, All-Fi Hubs, and modems have a default device access code. Anyone with this code can access your gateway and change your settings, including the network password.

For an extra layer of protection, be sure to change your device access code.

Hide your Wi-Fi network name

Your Wi-Fi network name shows up when anyone searches for networks in the area. Hide the name to make it harder to hack into your network.

Last updated: October 3, 2023