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Sign up for and manage paperless billing

Find out how to start or stop paperless billing.

Get a monthly discount

Sign up for AutoPay and paperless billing to get a monthly discount for qualified rate plans.

Sign up

Manage paperless settings

  1. Go to paperless billing. Sign in, if asked.
  2. Select the account you want to sign up for paperless billing, if you have more than one.
  3. Confirm your info and turn paperless billing On or Off.
  4. Follow the prompts to sign up for, or cancel, paperless billing.
  5. Check your email to verify your email address and finish signing up. Don't see an email? Make sure you check your spam or junk folders.
  6. Repeat these steps for each account you want to update.

FYI: You can't change paperless billing to paper bills with certain services, or if your credit status requires it. If you stop paperless billing, you'll start getting your monthly bill through U.S. mail within two billing periods.

Update billing email address

  1. Go to your myAT&T Profile. Sign in, if asked.
  2. Scroll to My linked accounts and select Edit for your email address. 
  3. Follow the prompts to update your email and then select Save.
  4. Check your email inbox to verify your email address and finish updating your paperless billing details. Don't see an email? Make sure you check your spam or junk folder.
Last updated: January 30, 2024

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