Report text, email, or phone fraud

Learn how to report fraud—whether it happens by email, text message, or phone.

Reporting fraud

Text fraud

Texting fraud can include SmiShing, rewards scams, and spam. If you get a suspicious text message, forward it to:

AT&T at 7726 (SPAM). Text messages forwarded to 7726 are free for AT&T customers. If you can't view the number, email the entire message to abuse@att.net.
The Anti-Phishing Working Group at reportphishing@apwg.org.

You should also report the fraudelent text to:

AT&T
The Federal Trade Commission (FTC).

Phone fraud

Phone fraud can include Caller ID spoofing. Stay informed and know your rights by visiting the FCC Consumer Help Center.

Email fraud

Email fraud can include phishing and fake emails from AT&T. If you get a suspicious email, forward the email to:

AT&T at abuse@att.net.
The Anti-Phishing Working Group at reportphishing@apwg.org.

You should also report email fraud to the FTC.

Report identify theft

Fraudsters have many ways to try and steal details, such as your name, date of birth, address, or Social Security number.

You can contact any of the three major credit bureaus to place a fraud alert on your credit file. The alert asks creditors to contact you before opening new accounts or making changes to existing ones.

Equifax: 800.525.6285, www.equifax.com
Experian: 888.397.3742, www.experian.com
TransUnion: 800.680.7289, www.transunion.com

Other steps to take in case of identity theft

Close accounts you know, or suspect, were tampered with or opened fraudulently.
File a police report. Get a copy of it to submit to creditors or others who may require proof of the crime.
Report identity theft to the FTC.
Review online FTC resources. The FTC maintains an identity theft database that can be used for investigations. Also, reporting identity theft helps the FTC learn more about it and the problems it creates.

Learn about fraud, scams, and security on our Fraud & security resources page.

Last updated: December 15, 2023