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Confirmed! We’ll see you in [[APPT_DATE]] days. Need to reschedule? Contact us via chat, if available, or call us at 800.288.2020.

<ul>\\n<li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li>\\n<li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li>\\n<li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li>\\n</ul>\\n

<ul>\\n<li>Your AT&T Right To You expert will call you to coordinate your delivery.</li>\\n<li>They’ll keep socially distant throughout delivery and setup.</li>\\n<li>Experts pass daily health checks. They also wear a mask and gloves.</li>\\n<li>Our team will clean all work surfaces.</li>\\n</ul>\\n

<ul><li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li><li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li><li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li></ul>

<ul><li>Your expert will call you to coordinate your delivery.</li><li>They’ll keep socially distant throughout delivery and setup.</li><li>Experts pass daily health checks. They also wear a mask and gloves.</li><li>Our team will clean all work surfaces.</li></ul>

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We’ll bury the wire at your location by [DAY], [DATE]. In many cases, we’ll complete the work before this date. If our technician has access to the wire outside, you won’t need to be home. 

FYI: If the ground is frozen, we may have to reschedule

We've put your new wire in the ground. If you still see a wire, we have a tech scheduled to connect it and remove any temporary wires. This work will be outside, and you don't need to be home.

You’re all set. We’ve buried the wire at your location. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We didn’t complete burying the wire as quickly as we hoped. We’re working to finish as soon as we can. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We'll be out soon to bury a wire at your location. If our technician has access to the wire outside, you won't need to be home.

We’ve started the process to bury the wire at your location. This may require:

Once we complete all steps, we'll bury your new wire.

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Check out how to create an ID, find your ID, and link accounts to one ID.

Bill & account - Account access, IDs & passwords - IDs, signing in & linking accounts

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Bill & account - Account access, IDs & passwords - myAT&T app & signing in

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Bill & account - Account access, IDs & passwords - Passcodes

Get password help for myAT&amp;T, AT&amp;T PREPAID, email, and more.

Bill & account - Account access, IDs & passwords - Passwords

Find out how to add users to manage your account online, by phone, or in a store.

Bill & account - Account access, IDs & passwords - Permissions & granting access - Grant user access

Learn what different users can do on an account.

Bill & account - Account access, IDs & passwords - Permissions & granting access - User permissions

Find out who can do what on your account and how to grant access to your account.

Bill & account - Account access, IDs & passwords  - Permissions & granting access

Learn how to create an ID, sign in, and manage your account.

Bill & account - Account access, IDs & passwords

Find out how to pay your AT&amp;T PREPAID bill and get or cancel Add-Ons. Plus, learn how to sign up for or manage AutoPay.

Bill & account - Billing & payments - AT&T PREPAID billing

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Bill & account - Billing & payments - Fees, charges, refunds & disputes  - Fees, charges & disputes

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Bill & account - Billing & payments - Fees, charges, refunds & disputes  - Refunds & credits

Learn about refunds, credits, fees, and charges on your bill, and how to question a charge.

Bill & account - Billing & payments - Fees, charges, refunds & disputes

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Bill & account - Billing & payments - Rewards & promotional cards

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Bill & account - Billing & payments - Transfer of billing responsibility

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Bill & account - Billing & payments - View & pay bill  - AutoPay & paperless billing

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Bill & account - Billing & payments - View & pay bill  - Bill reminders & notices

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Bill & account - Billing & payments - View & pay bill  - Combined billing

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Bill & account - Billing & payments - View & pay bill  - Pay bill

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Bill & account - Billing & payments - View & pay bill  - View bill

Learn how to pay your bill, see bill and payment history, and get combined billing help. Plus, find out about ways to pay.

Bill & account - Billing & payments - View & pay bill

Explore ways to view and pay your bill, and understand your bill charges.

Bill & account - Billing & payments

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Bill & account - Move, suspend & cancel service - Cancel & suspend

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Bill & account - Move, suspend & cancel service - Move or change

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Bill & account - Move, suspend & cancel service

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Bill & account - Privacy, fraud & security - Device security

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Bill & account - Privacy, fraud & security - Fraud & account security

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Bill & account - Privacy, fraud & security - Internet & email security

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Bill & account - Privacy, fraud & security - Privacy options

Find ways to improve privacy and security for your account, device, and personal info.

Bill & account - Privacy, fraud & security

Find your account number and update your account info.

Bill & account - Profile & contact info - Account profile

Update your email, wireless number, or language on att.com.

Bill & account - Profile & contact info - Contact info

Learn how to manage your personal account and contact info.

Bill & account - Profile & contact info

Learn how to view, track, and manage your AT&amp;T PREPAID usage.

Bill & account - Usage info & alerts - AT&T PREPAID usage

Find ways to use less data and view your past and present data use.

Bill & account - Usage info & alerts - Internet usage

Learn how to keep track of your wireless data usage.

Bill & account - Usage info & alerts - Usage alerts

Get usage info on talk, text, and data. Plus, find out how to update Video Management settings or turn off data.

Bill & account - Usage info & alerts - Wireless usage

Find out how to check and manage usage. Plus, learn about usage alerts.

Bill & account - Usage info & alerts

Learn how to sign in, view and pay your bill online, change your service, and more. Find out how to contact us.

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