Deals
iPhone deals
Samsung Galaxy deals
Father's Day deals
Business employee
55+
Military
First responders
Nurses & physicians
Teachers
Union
Credit card
Explore wireless
Plans & prices
Phones & devices
Upgrade
Bring your own
Add a Line
Switch and save
Trade in your device
International options
Shop new iPhones
iPhone 16
Samsung Galaxy S25
Why AT&T Wireless
Wireless help
More resources
Explore Internet
Plans & prices
Fiber
All-Fi (Wi-Fi)
Check availability
AT&T Internet Air
Moving services
Bundles
Gaming
Home business
Internet help
Internet Speed Test
More resources
Access from AT&T
Explore DIRECTV
TV bundles
DIRECTV help
U-verse help
Explore AT&T PREPAID
Prepaid plans
Phones
Bring your own phone
Prepaid deals
Prepaid account
Activate your service
Lease-to-Own
Home Phone Services
AT&T Phone
AT&T Phone – Advanced
Landline Phone
Lifeline
Phones & accessories
Digital phone help
Landline phone help
Bundles
Internet + DIRECTV
Internet + Wireless
Internet + Phone
Home office
Smart watches & devices
Smart home
In-car Wi-Fi
All accessories
Headphones
Cases
Chargers
Screen protectors
Speakers & smart home
Internet & TV equipment
PopSockets & more
Gadgets & gaming
Accessory deals
  1. Home
  2. Support
  3. Bill & account

Update your contact info

Learn how to change the phone number, paperless billing email, and mailing address for your AT&T accounts.

How to update your contact info

FYI: If you have Wireless Account Lock turned on, you won't be able to edit your contact information—you'll need to turn off the account lock first. Learn how to turn off Wireless Account Lock

  1. Go to your myAT&T Profile. Sign in, if asked.
  2. Scroll to My linked accounts and choose Edit for your Phone, Email, or Address.
  3. Follow the prompts to make your updates.
  4. Check your email inbox to verify your email address. Don't see an email? Make sure you check your spam or junk folder.

If you have wireless service, we may also send you a verification code or temporary PIN to confirm your changes. Keep in mind:

  • You may have different info for your user ID and any linked accounts. You must update each one separately. It’s important to update all your accounts with the same phone, email, and address whenever possible. This will help if you need to call us or reset your user ID or password.
  • We send payment confirmations to the email address for your ID when you pay online. Learn how to update the contact email for your ID

Ways we may contact you

You may have a choice about how we use some of the account contact info you give us. To view or change certain automated messaging preferences, go to att.com/cmpchoice.

Last updated: March 12, 2025

Browse topics

Did you get the help you needed?

Did you get the help you needed?