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  3. Bill & account

Update your contact info

Learn how to change the phone number, paperless billing email, and mailing address for your AT&T accounts.

How to update your contact info

FYI: If you have Wireless Account Lock turned on, you won't be able to edit your contact information—you'll need to turn off the account lock first. Learn how to turn off Wireless Account Lock

  1. Go to your myAT&T Profile. Sign in, if asked.
  2. Scroll to My linked accounts and choose Edit for your Phone, Email, or Address.
  3. Follow the prompts to make your updates.
  4. Check your email inbox to verify your email address. Don't see an email? Make sure you check your spam or junk folder.

If you have wireless service, we may also send you a verification code or temporary PIN to confirm your changes. Keep in mind:

  • You may have different info for your user ID and any linked accounts. You must update each one separately. It’s important to update all your accounts with the same phone, email, and address whenever possible. This will help if you need to call us or reset your user ID or password.
  • We send payment confirmations to the email address for your ID when you pay online. Learn how to update the contact email for your ID

Ways we may contact you

You may have a choice about how we use some of the account contact info you give us. To view or change certain automated messaging preferences, go to att.com/cmpchoice.

Last updated: March 12, 2025

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