Get info on operator and directory assistance exemption

We know that local directory and operator assistance can be helpful. We’re happy to:

• Give you an exemption for local directory assistance calls.
• Waive the operator surcharge on operator-assisted calls.

To find out if you qualify and apply, download the application.

• Operator Assistance and Local Directory Assistance (English PDF, 104KB)
• Operator Assistance and Local Directory Assistance (Spanish PDF, 107KB)

To get more info or to order forms by mail, call the AT&T Disability and Aging Center. Our hours are 9 a.m. to 9:15 p.m. ET Monday through Friday and 11 a.m. to 8 p.m. ET Saturday.

• Voice calls: 800.772.3140
• TTY calls: 800.651.5111