<h3><strong><span class="type-base">Freedom to choose what&rsquo;s best for you</span></strong></h3>

<h3><span class="type-sm type-base">Our best deals for new and existing customers. On any smartphone. Your choice of plans. Only at AT&amp;T.</span></h3>

<h5><span class="type-xs">Offers vary. Restrictions may apply.</span></h5>

<h5><strong><a class="type-sm color-white" href="http://www.att.com/why-att/">Learn More<span><svg fill="none" height="16" viewbox="0 0 16 8" width="16" xmlns="http://www.w3.org/2000/svg"><rect fill="white" fill-opacity="0.01" height="16" width="16"></rect><path clip-rule="evenodd" d="M6.18535 12.4934L5.02612 11.3011L8.20922 7.99341L5.02612 4.68576L6.18535 3.49341L10.5217 7.99341L6.18535 12.4934Z" fill="white" fill-rule="evenodd"></path></svg>&nbsp;</span></a></strong></h5>


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Confirmed! We’ll see you in [[APPT_DATE]] days. Need to reschedule? Contact us via chat, if available, or call us at 800.288.2020.

<ul>\\n<li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li>\\n<li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li>\\n<li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li>\\n</ul>\\n

<ul>\\n<li>Your AT&T Right To You expert will call you to coordinate your delivery.</li>\\n<li>They’ll keep socially distant throughout delivery and setup.</li>\\n<li>Experts pass daily health checks. They also wear a mask and gloves.</li>\\n<li>Our team will clean all work surfaces.</li>\\n</ul>\\n

<ul><li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li><li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li><li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li></ul>

<ul><li>Your expert will call you to coordinate your delivery.</li><li>They’ll keep socially distant throughout delivery and setup.</li><li>Experts pass daily health checks. They also wear a mask and gloves.</li><li>Our team will clean all work surfaces.</li></ul>

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When you update your network name or password, your devices automatically disconnect from your Wi-Fi network. Make sure to reconnect them using your new Wi-Fi info.

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We’ll bury the wire at your location by [DAY], [DATE]. In many cases, we’ll complete the work before this date. If our technician has access to the wire outside, you won’t need to be home. 

FYI: If the ground is frozen, we may have to reschedule

We've put your new wire in the ground. If you still see a wire, we have a tech scheduled to connect it and remove any temporary wires. This work will be outside, and you don't need to be home.

You’re all set. We’ve buried the wire at your location. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We didn’t complete burying the wire as quickly as we hoped. We’re working to finish as soon as we can. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We'll be out soon to bury a wire at your location. If our technician has access to the wire outside, you won't need to be home.

We’ve started the process to bury the wire at your location. This may require:

Once we complete all steps, we'll bury your new wire.

Speed test history

Learn about AT&amp;T Home Phone calling plans and rates for local, long distance, and international calls.

Home phone - Plans & orders - Calling plans

Find out how to order new phone service or check your order status.

Home phone - Plans & orders - Order info

Explore your calling plan options and get order info.

Home Phone - Plans & orders

Find out how to keep your repair costs down.

Home phone - Troubleshooting - More support options

Troubleshoot problems with your AT&amp;T service.

Home phone - Troubleshooting - Service & repair

Get help with service problems, maintenance and wiring, and unwanted calls.

Home phone - Troubleshooting

Explore accessibility resources for your AT&amp;T Home Phone service.

Home phone - Voicemail & features - Accessibility

Home phone -Voicemail & features - Calling features - Call blocking

Find out how to forward calls to another phone number.

Home phone - Voicemail & features - Calling features - Call forwarding

Find out who&#39;s calling before you answer the phone.

Home phone - Voicemail & features - Calling features - Caller ID & call waiting

Explore other calling features like three-way calling and call trace.

Home phone - Voicemail & features - Calling features - More calling features

Learn how to use repeat dialing and set up speed calling.

Home phone - Voicemail & features - Calling features - Repeat & speed dialing

Learn about calling features and star codes for your AT&amp;T Home Phone.

Home phone - Voicemail & features - Calling features

Get directory assistance, look up phone numbers, and order phone books.

Home phone - Voicemail & features - Dialing & directories - Directory assistance & listings

Find out how to make calls to the U.S. when traveling abroad.

Home phone - Voicemail & features - Dialing & directories - International calling

Learn about local calling areas, area code updates, and more.

Home phone - Voicemail & features - Dialing & directories - Local calling areas

Find out how to call the U.S. from abroad, get directory assistance, and more.

Home phone - Voicemail & features - Dialing & directories

Learn how to set up and check Unified Messaging voicemail.

Home phone - Voicemail & features - Voicemail - Unified messaging

Get help with voicemail, including setting it up, and recording a greeting.

Home phone - Voicemail & features - Voicemail - Voicemail setup & information

Find out how to set up your voicemail, check messages, and more for your AT&amp;T Home Phone.

Home phone - Voicemail & features - Voicemail

Get support for voicemail, calling features, and more.

Home phone - Voicemail & features

Learn about home phone plans, features, and more. Find out how to contact us.

Landline home phone

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<p>Did you find drooping wires, downed lines, or AT&amp;T equipment in a yard or on the street? Let us know. Call us anytime at <strong>800.288.2020</strong>.</p>
<ul><li>Have AT&amp;T service? Provide your account info and say, <strong>Line is down</strong>.</li><li>Don’t have AT&amp;T service? Say <strong>No account</strong>. When asked if you want to order new service, say <strong>No</strong>. Then, to let us know why you&#39;re calling, say <strong>Line is down</strong>. </li></ul>
<p><strong>Heads up:</strong> Extreme weather or other factors can bring down lines, including electrical lines. Never approach a downed wire yourself. Always call your local authorities in an emergency.</p>

Downed or obstructed lines

<h3>Report an issue</h3>
<ul><li><a title="Link opens in new window" href="https://www.att.com/support/?rt=SMS/PCN" target="_blank">Chat with us</a></li><li>Call <strong>800.288.2020</strong></li></ul>
<h3>Check an issue already reported</h3>
<p>Call our Buried Wire Center at <strong>800.924.9420</strong> Monday through Friday between 8:00 a.m. and 6 p.m. ET. <strong>Remember:</strong> This number is just for unburied ground cables.</p>
<p>Some utility companies mark or paint their lines. If you see a marked line with an exposed cable or wire, and it doesn’t say AT&amp;T, be sure to report it directly to that company.</p>

Report unburied cables, exposed wires, or downed lines

Downed or obstructed lines

Unburied cables or exposed wires

Report an issue

Check an issue already reported

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