All-Fi Hub error codes FAQ

These codes mean you haven’t completed your registration. Here's how to finish: FYI: You can also check your order confirmation email and select Check your order status and view or accept your Terms of Service.

This code means there's an issue preventing your All-Fi Hub from activating. Wait a little bit and then try your activation again. Still having issues? Contact us

Code meaning

The E005 error code means there is a power on self-test (POST) failure and your hub can’t start up.

Try these options to fix the issue:

Code meaning

This error means an Ethernet cable isn’t connected. Check your cables and make sure the Ethernet cable is plugged in to the ONT and to your All-Fi Hub.

This error means there’s an issue with your eSIM profile. Try these options:

This error means there was an authentication failure with the 5G or LTE network. Try these tips:

These errors mean that you can't connect to the AT&T Wireless^SM network. Try these tips: