Have trouble getting desktop alerts? If so, check your browser settings.
Chrome
- Open Chrome and select the Chrome menu (three dots).
- Choose Settings and then Advanced settings.
- Select Content settings in the Privacy and Security section.
- In the Notifications section, check:
- Ask before sending (default setting) vs. Block toggle
- Block - Make sure AT&T Mail isn’t listed
- Allow - Add AT&T Mail if it’s not already listed
Firefox
From your webmail inbox:
- Right-click in a blank area on the page and select View page info.
- Select Permissions and scroll to Receive Notifications.
- Choose one of these alert settings:
- Use Default (Always Ask)
- Always Ask
- Allow
- Block
- Select the (X) to close the Page Info window.
Safari
- Open Safari and select Preferences under the Safari menu.
- Select the Websites tab and then Notifications.
- Choose if you want to allow or deny AT&T Mail to show alerts.