AT&T PREPAID® E911 Information
Documents
E911-Related Charges* on AT&T PREPAID Accounts
E911 fees are charges imposed on the customer pursuant to state or local law to finance Enhanced 911 services in a particular jurisdiction. AT&T is required to impose these fees on its customers and to remit the collected fees to the relevant governmental bodies. The proceeds from these fees are generally used to recover state or local government costs related to building and operating enhanced 911 services.
*AT&T may also be required by state or local law to impose other charges against its customers to finance other regulatory mandates. To the extent AT&T is required to impose these charges against its customers and remit the collections to the state or local governments, it shall do so in accordance with the law.
Monthly Charges
Some E911 fees are based on prepaid usage. The following E911 fees are included in the rate plan charge for the AT&T PREPAID phone plan each month and remitted to the taxing authority pursuant to applicable state or local law:
| State | Description | Flat Fee Per Month | Effective Date |
|---|---|---|---|
| Massachusetts | E911 Service Fee | $1.50 | |
| Puerto Rico | Emergency Service Charge | $0.50 |
In addition, the following Surcharges/Fees are assessed each month of prepaid service:
| State | Description | Flat Fee Per Month | Effective Date |
|---|---|---|---|
| California | CA PPP Surcharge | $1.11 | 4/1/2023 |
| Nevada | Local E911 Service Fee | Up to $1.00 | 8/1/2023 |
Point of Sale/Time of Replenishment Charges
Legislation has recently passed in several states and is being considered in other locations to assess the E911 fee on prepaid at retail point of sale. This means that the fee is charged each time the customer purchases a prepaid card/pin or replenishes their prepaid account. Additionally, the National Conference of State Legislators (NCSL) has adopted a resolution that recommends states adopt this point of sale methodology.
The following E911 and other fees are assessed at point of sale/time of replenishment:
| State | Description | Fee Amount | Effective Date |
|---|---|---|---|
| Alabama | AL State 911 Service Fee | $1.86 | 08/01/2014 |
| Alaska | AK Telecom Relay Service | $0.01 | 05/16/2020 |
| Arizona | AZ State 911 Service Fee | 0.8000% | 01/01/2014 |
| Arkansas | AR State 911 Service Fee | 10.0000% | 01/01/2014 |
| AR Telecom Relay Service | $0.01 | 03/01/2022 | |
| California | California Emergency Telephone Users (911) Surcharge | $0.30 | 01/01/2020 |
| CA Prepaid Surcharge 988 | $0.08 | 01/01/2023 | |
| CA State Public Utility Surcharge | 0.0436% | 04/04/2023 | |
| Colorado | CO State 911 Service Fee | $1.71 | 01/01/2023 |
| CO Telecom Relay Service | 0.1000% | 09/01/2016 | |
| CO Wireless 988 Charge | $0.27 | 01/01/2023 | |
| Connecticut | CT Prepaid Wireless 911 Fee | $0.70 | 07/01/2022 |
| CT Telecom Relay Service | 0.0750% | 01/01/2023 | |
| Delaware | DE Prepaid Wireless 911 Surcharge | $0.60 | 01/01/2015 |
| District of Columbia | DC 911 Service Fee | 2.0000% | 10/01/2010 |
| Florida | FL Prepaid Wireless 911 Fee | $0.40 | 01/01/2015 |
| Georgia | GA State 911 Service Fee | $1.50 | 01/01/2012 |
| Idaho | ID State 911 Service Fee | 2.5000% | 01/01/2014 |
| Illinois | Chicago E911 Service Fee | 7.0000% | 10/01/2014 |
| IL State 911 Service Fee | 3.0000% | 10/01/2015 | |
| IL Telecom Relay Service | 0.0700% | 07/01/2019 | |
| Indiana | IN State 911 Service Fee | $1.00 | 07/01/2012 |
| IN Telecom Relay Service | $0.02 | 11/01/2022 | |
| Iowa | IA State 911 Service Fee | $0.51 | 11/01/2013 |
| IA Telecom Relay Service | $0.03 | 12/01/2019 | |
| Kansas | KS State 911 Service Fee | 2.0600% | 07/01/2019 |
| Kentucky | KY Universal Service Fund | $0.06 | 11/01/2022 |
| KY Prepaid Wireless 911 Fee | $0.93 | 01/01/2017 | |
| KY Telecom Relay Service | $0.03 | 12/01/2019 | |
| Louisiana | LA State 911 Service Charge | 4.0000% | 01/01/2010 |
| Maine | ME Prepaid Wireless Fee | $1.00 | 01/01/2017 |
| Maryland | MD State 911 Service Fee | $0.60 | 07/01/2013 |
| MD Universal Service Fee | $0.05 | 10/01/2019 | |
| Michigan | MI State 911 Service Fee | 6.0000% | 03/01/2022 |
| Minnesota | MN State 911 & TAM Fee | $0.84 | 08/01/2022 |
| Mississippi | MS State 911 Service Fee | $1.00 | 07/01/2010 |
| Missouri | MO State 911 Service Fee | 3.0000% | 01/01/2019 |
| Montana | MT State 911 Service Fee | $1.00 | 01/01/2022 |
| MT Telecom Relay Service | $0.10 | 10/01/2019 | |
| Nebraska | NE County E911 | 5.9000% | 02/01/2023 |
| NE Douglas County E911 | 5.5000% | 02/01/2023 | |
| Nevada | Nevada Telecom Surcharge for Assistance | $0.08 | 07/01/2022 |
| New Hampshire | NH State 911 Service Fee | $0.75 | 01/01/2016 |
| New Mexico | NM State 911 Service Fee | 1.3800% | 07/01/2017 |
| NM Telecom Relay Service | 0.2177% | 04/01/2023 | |
| NM Universal Service Fund | $0.97 | 01/01/2023 | |
| New York | County Public Safety Communications Surcharge | $0.30-$1.40 | 12/01/2017 |
| State Public Safety Communications Surcharge | $0.90 | 12/01/2017 | |
| North Carolina | NC State 911 Service Fee | $0.65 | 07/01/2013 |
| NC Telecom Relay Service | $0.16 | 04/01/2023 | |
| North Dakota | ND State 911 Service Fee | 2.5000% | 01/01/2014 |
| Ohio | OH State 911 Service Fee | 0.5000% | 01/01/2014 |
| Oklahoma | OK State 911 Service Fee | $0.75 | 01/01/2017 |
| OK Universal Service Fee | $1.85 | 01/01/2023 | |
| Oregon | OR Residential Service Protection Fund | $0.03 | 08/01/2022 |
| OR State 911 Service Fee | $1.25 | 10/01/2015 | |
| OR Universal Service Fee | 0.3489% | 04/01/2023 | |
| Pennsylvania | PA State 911 Service Fee | $1.65 | 08/01/2015 |
| Rhode Island | RI Prepaid Wireless Charge | 2.5000% | 08/01/2010 |
| South Carolina | SC Dual Party Relay | $0.03 | 01/01/2017 |
| SC State 911 Service Fee | $0.62 | 06/01/2014 | |
| SC Universal Service Fund | $0.50 | 01/01/2017 | |
| South Dakota | SD State 911 Service Fee | 2.0000% | 07/01/2012 |
| Tennessee | TN Prepaid Wireless 911 Fee | $1.50 | 01/01/2015 |
| Texas | TX State 911 Service Fee | 2.0000% | 06/01/2010 |
| Utah | UT State 911 Service Fee | 3.7000% | 07/01/2019 |
| UT Universal Service Fee | 0.0698% | 04/01/2023 | |
| UT Prepaid Wireless Telecommunications Surcharge | 1.2000% | 04/01/2023 | |
| Vermont | VT Universal Service Fee | 0.2115% | 04/01/2023 |
| Virgin Islands | VI 911 Service Fee | $1.00 | 10/01/2011 |
| Virginia | VA State 911 Service Fee | $0.55 | 07/01/2021 |
| VA Wireless 988 Charge | $0.08 | 07/01/2021 | |
| Washington | County 911 Service Fee | $0.70 | 01/01/2014 |
| WA State 911 Service Fee | $0.25 | 01/01/2014 | |
| WA Wireless 988 Charge | $0.40 | 01/01/2023 | |
| Wisconsin | WI Police & Fire Protection Fee | $0.38 | 09/01/2009 |
| Wyoming | WY Prepaid Wireless 911 Fee | 1.5000% | 07/01/2016 |