AT&T

<div><p>Looking for your wireless, TV, internet, or home phone info? Here’s how to find it.</p><p>User ID<br><a href="https://www.att.com/acctmgmt/fid/lander/" target="_self" class="">Find your user ID</a> or choose Forgot user ID on the <a href="https://www.att.com/myatt/" target="_self" class="">myAT&T</a> sign-in page. Make sure you have the email address associated with that ID. If you can’t remember the email address, select Forgot contact email.</p><p>Can’t find the account you’re looking for when you sign in? You may have more than one User ID. Use Forgot contact email to search for your User IDs.</p><p>Password<br><a href="https://m.att.com/my/#/forgotLoginLanding?Flow_Indicator=FPWD" target="_self" class="">Reset your password</a> or select Forgot password on the <a href="https://www.att.com/myatt/" target="_self" class="">myAT&T</a> sign-in page.</p></div>

<div><p><b>Pay AT&T bills online</b></p><p><a href="https://m.att.com/myatt/native/deepLink.html?action=MakePayment&appInstall=N" target="_self" class="">Sign in and make a payment</a> for your wireless, internet, tv, or home phone bill using your checking or savings account. We also accept American Express®, Discover®, Mastercard®, and Visa® debit or credit cards.</p><p><br>Don’t want to sign in? No problem. Choose the fast payment option.&nbsp;<a href="https://www.att.com/acctmgmt/fastpay" target="_self" class="">https://www.att.com/acctmgmt/fastpay</a></p></div>

<div><p>I don’t have published content, but this is a top call driver and this link provides a good experience for the customer. Something like</p><p>Sign in to <a href="https://m.att.com/myatt/native/deepLink.html?action=BillPayment&appInstall=N" target="_self" class="">View Bill&nbsp;</a>&nbsp;and look for “See what’s Changed”</p></div>

<div><p>If you can’t pay your bill by your due date, you may be eligible to set up a payment arrangement. It keeps your service active while letting us know when and how you’ll pay your balance. Here’s how to set one up:</p><ol><li><a href="https://m.att.com/myatt/native/deepLink.html?action=Arrangelatepayment&appInstall=N" target="_self" class="">Go to Make a payment arrangement.</a></li><li>Pick the date you want to schedule your payment (not all dates are available and late fees may apply).</li><li>Select your payment method and follow the prompts.</li><li>Review the payment details, then select Submit.</li></ol><p></p><p><a href="https://www.att.com/support/article/my-account/KM1025834/" target="_self" class="">Learn more about payment arrangements</a></p></div>

<div><p>Check for outages at <a href="https://www.att.com/outages/" target="_self" class="">att.com/outages</a>.</p><p>Get news about outages<br>Check for outages, troubleshoot issues for AT&T services, and sign up for AT&T Internet outage notifications.</p></div>

<div><p><b>Optimize your connection</b><br>With work and school both happening at home, everyone is using the internet. <a href="https://www.att.com/help/internet/optimize-your-connection.html" target="_self" class="">Find tips to get the most from your internet.</a></p><p><b>Use Smart Home Manager</b><br>Have AT&T Internet or Fixed Wireless Internet? With AT&T Smart Home Manager, it’s easy to see what’s happening with your home network and manage it. You can:</p><ul><li>See and change your Wi-Fi name and password</li><li>Manage connected devices</li><li>Test internet speed to your Wi-Fi gateway</li><li>Create profiles and turn on parental controls</li><li>Troubleshoot and get support from our virtual assistant</li></ul><p></p><p>Ready to check it out? <a href="https://myhomenetwork.att.com/#/login" target="_self" class="">Sign in to Smart Home Manager</a> or <a href="https://myhomenetwork.att.com/#/login" target="_self" class="">download the app to your mobile device</a>.</p><p>Heads up: Smart Home Manager is available if you have a compatible Wi-Fi gateway. You can buy AT&T Smart Wi-Fi Extender(s) separately.</p><p><b>Explore speed upgrades</b><br>If faster speeds are available at your address, you can upgrade through myAT&T. <a href="https://www.att.com/shop/myuverse/referrals.html?actionType=ChangeInternet" target="_self" class="">See what you can get.</a></p></div>

<div><p><b>Suspend service</b><br>You can place residential AT&T Internet, AT&T Phone, U-verse TV, DIRECTV, or Fixed Wireless Internet on a temporary hold for 60 days.. To be eligible for a suspension, your service has to have been active for 30 days, and your account must be current. During this time you:</p><p></p><ul><li>Will have limited or no access to the service(s) on hold</li><li>Won’t have a monthly plan charge.</li><li>May be responsible for monthly equipment or other AT&T fees as well as any applicable surcharges and taxes.</li></ul><p></p><p>Have AT&T Internet, AT&T Phone, or U-verse TV on a combined bill? You can’t suspend these services individually. A request to suspend will apply to all of these services on the combined bill.</p><p>Heads up: We can’t process an online suspend request for business accounts or if your service is already suspended.</p><p><a href="https://www.att.com/help/covid-19/suspend-service/" target="_self" class="">Submit an online suspend request</a></p></div>

<div><p>You can cancel residential DSL High Speed Internet or Traditional Home Phone online (business accounts aren’t eligible). If you cancel either</p><p>service, and change your mind, we may not be able to restore the service or phone number to your location. If your service is:</p><ul><li>Part of a bundled discount, the price of remaining services (if any) may revert to then-existing price for such service.</li><li>Part of a combined bill, the remaining service(s) will continue to be billed unless cancelled.</li><li>Subject to a term plan, you’ll be subject to any early termination fee associated with that plan. <a href="https://www.att.com/help/covid-19/cancel-service/" target="_self" class="">Submit an online disconnect request</a></li></ul></div>

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