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Cancel or restore your wireless service

Get help with your wireless service before and after deployment.

Do you want to Cancel or Restore your service?

Let’s get started

Are you a service member with deployment orders to relocate? We can help you cancel your service within 30 days of your chosen cancellation date. All you need is your deployment orders.

Choose each number you want to cancel

Choose the number(s) you wish to cancel. You can request cancellation up to 30 days before your desired end date.

Or place numbers on hold

If eligible, you can place your number(s) on hold for up to 39 months.

Upload your deployment orders

We’ll process your request. Your service will end, or your number will be put on hold, on the date you choose.

What to expect

Are you a service member returning from deployment or active duty? We can help you restore your AT&T wireless service if you asked us to hold your number.

Here’s what you’ll do…

Tell us the numbers you want to restore

Let us know when we should restore them

Review and submit your info

Frequently asked questions