AT&T Internet Business Fee Schedule
AT&T INTERNET
Business Fee Schedule
(Current as of July 2, 2020)
This Business Fee Schedule sets out certain fees applicable to the Internet Services identified in the table below, which Internet Services are subject to the Terms of Service contained in the AT&T Internet Terms of Service available at https://www.att.com/internet-terms.
This Business Fee Schedule is incorporated into and made a part of the AT&T Internet Terms of Service. Terms not otherwise defined herein are defined in the AT&T Internet Terms of Service.
In addition to any amounts due for Internet Services and/or Equipment, the following fees may apply. AT&T reserves the right to change these fees, increase or decrease these fees, or impose additional fees without notice by publishing an update to this Business Fee Schedule to www.att.com/BusinessInternetFees. Additionally, taxes may apply and vary by location.
Small Business Fees
| Fee | AT&T Internet for Business | AT&T Business Fiber | AT&T Fixed Wireless Internet for Business | Additional Information | When You Pay |
|---|---|---|---|---|---|
| Equipment Fee | $0 | $0 | N/A | Customers activating after 1/1/17 are not charged a unique equipment fee. | |
| State Cost Recovery Fee | Texas only (0.525%) | Texas only (0.525%) | Texas only (0.525%) | Fee/Surcharge imposed by AT&T to recover its costs. | |
| Cost Assessment Charge | Where applicable, rate varies by state between 2.76%-7.0% | Where applicable, rate varies by state between 2.76%-7.0% | N/A | Not applied in all states/ certain customer exclusions apply | Monthly charge imposed by AT&T to recover property taxes. (Effective October 1, 2019) |
| Vacation Hold | $7 per month | N/A | N/A | $7 per month for AT&T Internet for Business, each AT&T Phone telephone number, and U-verse TV. | Monthly recurring charge if you put your service on a temporary hold while on vacation (up to 9 months). |
| AT&T Internet for Business | AT&T Business Fiber | AT&T Fixed Wireless Internet for Business | Additional Information | When You Pay | |
|---|---|---|---|---|---|
| Activation Fee | $0 | $0 | N/A | Fee when you activate service. | |
| Bill Reprint Fee | $5 | $5 | Up to $5 per bill | If you request a reprint, fee applies for each bill. | |
| Early Termination Fee | The ETF is calculated at $25 x the number of months remaining in the term. | The ETF is calculated at $25 x the number of months remaining in the term. | N/A | If you do not complete your agreed upon term. (Effective January 6, 2019) | |
| Shipping & Handling Fee | N/A | N/A | N/A | Tech Install Only | If we ship equipment to you. |
| Expedited Shipping Fee | N/A | N/A | N/A | Tech Install Only | If you request expedited delivery of equipment. |
| Installation Fee | $99 | $99 | $99 | When you have new service installed. | |
| Late Payment Fee | $9.99 | $9.99 | $7.75 | If you don’t pay your bill by the due date, this flat fee will be added to the account. | |
| Non-Return Equipment Fee | $150 | $150 | $150 | If you fail to return your equipment after canceling service. | |
| NSF/Returned Check Fee | $20 - $30 | $20 - $30 | Up to $30 | Varies by State | If you make a payment by check or other method that is declined. |
| Payment Convenience Fee | $5 | $5 | $5 per bill/payment | If you make your payment with the assistance of an Authorized Retail Agent, Customer Service or Collections Representative. | |
| Restoral Fee | $35 | $35 | $35 | When you restore your service after the account has been placed in a minimum service state or suspended for non-payment. | |
| Service Repair Dispatch Fee | $149 | $149 | $99 | If we have to dispatch a truck to repair your service. If you refuse to troubleshoot, the fee of $149 applies. |
AT&T INTERNET
Business Fee Schedule
(Current as of October 1, 2019)
| Fee | AT&T HSI Business Edition | AT&T HSI Business Edition Direct | Additional Information | When You Pay |
|---|---|---|---|---|
| Equipment Fee | N/A | N/A | No recurring charge | |
| Modem | $62.05 | $62.05 | One time purchase | |
| Router | $87.05 | $87.05 | One time purchase | |
| State Cost Recovery Fee | Texas only (0.525%) | Texas only (0.525%) | Fee/Surcharge imposed by AT&T to recover costs imposed on the company. | |
| Cost Assessment Charge | Where applicable, rate varies by state between 2.76%-7.0% | Where applicable, rate varies by state between 2.76%-7.0% | Not applied in all states/certain customer exclusions apply | Monthly charge imposed by AT&T to recover property taxes. (Effective October 1, 2019) |
| Vacation Hold | N/A | N/A | Not available for business accounts | Monthly recurring charge if you put your service on a temporary hold while on vacation (up to 9 months). |
| AT&T HSI Business Edition | AT&T HSI Business Edition Direct | Additional Information | When You Pay | |
|---|---|---|---|---|
| Activation Fee | $0 | $0 | Fee when you activate service. | |
| Bill Reprint Fee | $5 | $5 | If you request a reprint, fee applies for each bill. | |
| Early Termination Fee | Varies | Varies | The ETF is calculated at $20 x the number of months remaining in the term. | If you do not complete your agreed upon term. |
| Shipping & Handling Fee | $12.95 HSI | $12.95 HSI | Self-install Option only | If we ship equipment to you. |
| Expedited Shipping Fee | $22.95 | $22.95 | If you request expedited (overnight weekday) delivery of equipment | |
| Installation Fee | $0 CSI $200 FTI |
$0 CSI $200 FTI |
Customer Self Install or Full Tech Install | When you have new service installed. |
| Late Payment Fee | Varies | Varies | If payment is late, customer will be charged the amount allowed by the state where the service is located. | |
| Non-Return Equipment Fee | N/A | N/A | If you fail to return your equipment after canceling service. | |
| NSF/Returned Check Fee | $20 - $30 | $20 - $30 | Varies by state | If you make a payment by check or other method that is declined. |
| Payment Convenience Fee | $4 | $5 | If you make your payment with the assistance of an Authorized Retail Agent, Customer Service or Collections Representative. | |
| Restoral Fee | $35 | $35 | When you restore your service after the account has been placed in a minimum service state or suspended for non-payment. | |
| Service Repair Dispatch Fee | $150 | $150 | If we have to dispatch a truck to repair your service. If you refuse to troubleshoot, the fee of $150 applies. |
AT&T INTERNET
Business Fee Schedule
(Current as of October 1, 2019)
| Fee | AT&T FastAccess® Business DSL | AT&T FastAccess® Business DSL Direct Service | Additional Information | When You Pay |
|---|---|---|---|---|
| Equipment Fee | N/A | N/A | No reoccurring charge | |
| Modem | $75 | $75 | One time purchase | |
| Router | $100 | $100 | One time purchase | |
| State Cost Recovery Fee | Texas only (0.525%) | Texas only (0.525%) | Texas only (0.525%) | Fee/Surcharge imposed by AT&T to recover costs imposed on the company. |
| Cost Assessment Charge | Where applicable, rate varies by state between 2.76%-7.0% | Where applicable, rate varies by state between 2.76%-7.0% | Not applied in all states/certain customer exclusions apply | Monthly charge imposed by AT&T to recover property taxes. (Effective October 1, 2019) |
| Vacation Hold | N/A | N/A | Not available for business accounts | Monthly recurring charge if you put your service on a temporary hold while on vacation (up to 9 months). |
| AT&T FastAccess® Business DSL | AT&T FastAccess® Business DSL Direct Service | Additional Information | When You Pay | |
|---|---|---|---|---|
| Activation Fee | $75 | $75 | Fee when you activate service. | |
| Bill Reprint Fee | $5 | $5 | If you request a reprint, fee applies for each bill. | |
| Early Termination Fee | Varies | Varies | The ETF is calculated at $20 x the number of months remaining in the term. | If you do not complete your agreed upon term. |
| Shipping & Handling Fee | $14.95 | $14.95 | Self Install Option only | If we ship equipment to you. |
| Expedited Shipping Fee | $19.95 | $19.95 | If you request expedited (overnight weekday) delivery of equipment | |
| Installation Fee | $0 CSI $200 FTI |
$0 CSI $200 FTI |
Customer Self Install or Full Tech Install | When you have new service installed. |
| Late Payment Fee | Varies | Varies | If payment is late, customer will be charged the amount allowed by the state where the service is located. | |
| Non-Return Equipment Fee | N/A | N/A | If you fail to return your equipment after canceling service. | |
| NSF/Returned Check Fee | $20 - $30 | $20 - $30 | Varies by state | If you make a payment by check or other method that is declined. |
| Payment Convenience Fee | $4 | $5 | If you make your payment with the assistance of an Authorized Retail Agent, Customer Service or Collections Representative. | |
| Restoral Fee | $30 | $30 | When you restore your service after the account has been placed in a minimum service state or suspended for non-payment. | |
| Service Repair Dispatch Fee | $199.95 | $199.95 | If we have to dispatch a truck to repair your service. If you refuse to troubleshoot, the fee of $199.95 applies. |