HIPCS Admin Tool Tutorial
Overview | Orientation | Tasks
AT&T

Employees

The Employees page lets you search for and view information about your company's Employees.

Screen capture - Employees

Key pointEmployees are also known as Company Contacts.

To enter information about a new Employee, select "Add Employee."

Select an Employee name to view and edit information about the Employee.

Select "Enter Portal" to view the Employee's HIPCS web portal. You will be logged into the system as if you were the Employee.

Select an underlined column header to sort the entries by that column. Selecting the header again will reverse the order.

Highlights

Highlight 1

In the Search field, you can enter a last name or phone number. When you select Search, a list of all Contacts that match your search criteria will be displayed in the Contacts list below.

Highlight 2

Advanced Search lets you use multiple criteria at once when searching.

Highlight 3

Employees need a password every time they log in to HIPCS. As an Office Administrator, you can reset the passwords they use.

Highlight 4

Each Employee is assigned an extension in the HIPCS system. Similar to an email address, the extension tells HIPCS where to send all of the Employee's voice, data, and fax traffic. This link allows you to move the Employee's extension.

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