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Opciones de ayuda para personas con discapacidades

Averigua cómo obtener servicio al cliente especializado, como factura en Braille o con letra grande, y encuentra otras opciones de accesibilidad.

Customer support for disabilities

Are you an AT&T customer with a disability? You can get specialized support, like receiving your bill in an accessible format (Braille or large print), or help selecting a device that's compatible with hearing aids or teletypewriter (TYY).

For help with these disability services for AT&T Wireless, AT&T Internet, AT&T Phone, or U-verse TV® customers, call us at 800.288.2020.

AT&T also offers text and data plans for Deaf and hard-of-hearing customers, through the National Center for customers with disabilities (NCCD).

You can reach the NCCD at 866.241.6568. If you use a TTY, call 866.241.6567.

NCCD hours of operation

Lun. a vie. de 9 a. m. a 7 p. m. CT
Sábados de 9 a. m. a 6 p. m. CT.
Sunday: closed

Get online bill in accessible format

Here’s how to get an accessible PDF version of your bill that can be read by assistive technologies like a screen reader.

Con la aplicación myAT&T

  1. Open the myAT&T app.
  2. Tap See bill overview.
  3. Scroll to Other bill options.
  4. Tap Download PDF and select Accessibility PDF.

Desde un navegador

  1. Go to the Billing Center. Inicia sesión, si se te solicita.
  2. Scroll to Bill activity.
  3. Select Download PDF and select Accessibility PDF.

Información adicional

Equipo tradicional de teléfono residencial accesible

See available home phones and accessories that may help with communicating. Get phone support by calling 800.426.3738.

Teléfonos móviles compatibles con TTY

Choose from several wireless phones that are teletypewriter (TTY) compatible. Consulta nuestra lista de teléfonos móviles compatibles con TTY.

Real-Time Text (RTT)

¿Quieres otra forma para comunicarte además de teletipo (TTY)? Ahora RTT te ayuda a hablar con otros usando una combinación de mensajes de texto y llamadas. Learn more about AT&T Real-time text (RTT).

Accesibilidad móvil para teléfonos, tablets, tecnología wearable, smart TV y aplicaciones móviles

La Global Accessibility Reporting Initiative (GARI) es una herramienta multilingüe en línea que te puede ayudar a encontrar dispositivos móviles y aplicaciones.

Explora GARI

Última actualización: Julio 17, 2025

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