Sept. 15, 2024

AT&T, CWA reach two tentative agreements, ending Southeast work stoppage

The following can be attributed to Jeff McElfresh, Chief Operating Officer:

"We are pleased to announce that we've reached 2 tentative agreements with the Communications Workers of America (CWA). The first is in District 9 in the West, which comes within days of getting back to the negotiating table to constructively reach a new deal. The second is in District 3 in the Southeast, bringing the work stoppage to an end on Sept. 16.

"As we've said since day 1, our goal has been to reach fair agreements that recognize the hard work our employees do to serve our customers with competitive market-based pay and benefits that are among the best in the nation -- and that's exactly what was accomplished. These agreements also support our competitive position in the broadband industry where we can grow and win against our mostly non-union competitors.

“We’ll provide more details about the tentative agreements once the CWA shares them with its members, and we expect the ratification votes to happen in the coming weeks."

Additional details:

• The tentative 5-year agreement with CWA District 3 in the Southeast covers about 15,000 employees who primarily work in technician, call center, machine operator, and other customer service roles in AL, FL, GA, KY, LA, MS, NC, SC, and TN.
• The tentative 4-year agreement with CWA District 9 in the West covers about 8,400 employees who primarily work in technician, call center, and other customer service roles in CA and NV.
• The company has now reached 17 agreements with the unions since the beginning of 2022, including two contracts ratified earlier this year.  

Sept. 15, 2024

Letter to employees: Work stoppage ends with tentative agreements in the Southeast and West

We are pleased to announce that we've reached 2 tentative agreements with the Communications Workers of America (CWA). The first is in District 9 in the West, which comes within days of getting back to the negotiating table to constructively reach a new deal. The second is in District 3 in the Southeast, bringing the work stoppage to an end tomorrow morning.

As we've said since day 1, our goal has been to reach fair agreements that recognize the hard work our employees do to serve our customers with competitive market-based pay and benefits that are among the best in the nation -- and that's exactly what was accomplished. These agreements also support our competitive position in the broadband industry where we can grow and win against our mostly non-union competitors. We'll provide more details about the tentative agreements once the CWA shares them with its members, and we expect the ratification votes to happen in the coming weeks.

We understand that this has been a challenging time for everyone impacted, and we're glad that we collectively found a mutual path forward to reach these agreements. We value our union-represented employees, and we're excited to welcome our Southeast employees back to work so they can continue doing what they do best - serving our customers.

We also owe a debt of gratitude to everyone who stepped up to support our business over the past month, taking time away from your families and daily work to ensure our customers stay connected. We appreciate the many sacrifices you have made to help maintain our network and continue serving our customers. It is a true testament to how we Serve Customers First.

With that, we all need to continue to look ahead, keeping our sights set on coming together to fulfill our Purpose of connecting people to greater possibility.

Our fiber is in high demand, and we are eager to meet customers' requests. Putting customers first is encoded in our DNA, so we will work alongside contractors for a period of time to ensure that customers receive the great products and services they need and expect as quickly as possible.

We look forward to building upon our long history of strong union relationships and are proud to have the largest unionized workforce in the U.S. telecommunications industry. We have now reached 17 agreements with the unions since the beginning of 2022, including 2 contracts ratified earlier this year.

Sept. 9, 2024

Our latest media statement

On Sept. 8, we reopened discussions on the terms of the final offer we submitted to the CWA on Sept. 4 as we continue the constructive negotiations we've engaged in since day one. We continue to aim for an agreement that will provide competitive market-based pay that exceeds projected inflation, provides benefits that improve employees' total well-being, and sustains a competitive position in the broadband industry where we can grow and win against our mostly non-union competitors. We are hopeful that the CWA will engage with us in the same spirit and work towards an agreement to get our employees back to work.

Sept. 6, 2024

West contract ratification results

Employees represented by the Communications Workers of America (CWA) District 9 voted against ratifying the West tentative agreement which includes wages and benefits that are among the best in the nation.

The contract covered about 8,400 employees who primarily work in technician, call center, and other customer service roles in California and Nevada.

The tentative agreement was announced on Aug. 2 and included wage increases that exceed projected inflation, comprehensive retirement benefits, increases in the company’s financial contributions to employee healthcare and wellness up to 25% per year, expanded tuition aid, better schedule stability, job security, and more.

"We're disappointed this competitive, market-based tentative agreement didn't ratify," said Jamie Barton, AT&T senior vice president of Global Human Resources and Labor Relations. "The company negotiated in good faith to reach this agreement, and we will quickly work with our union partners to reach a new tentative agreement that can be put up for an employee vote as soon as possible."

The company has reached 13 agreements with the unions since 2022, including 2 contracts ratified this year.

Sept. 3, 2024

Letter to employees: CWA fires federal mediator in Southeast negotiations

This past weekend, the Communications Workers of America (CWA) District 3 decided it no longer wants to involve a skilled federal mediator to assist in negotiations.

This decision was unexpected, since withdrawing from mediation seems inconsistent with the union’s allegation of unfair labor practices.

We thank the mediator for their efforts throughout this process. Regardless of whether a neutral third-party is present, progress will not be made without a willingness to compromise.

As we have said from day 1, we are focused on reaching a fair and competitive agreement that benefits our hard-working employees as quickly as possible, and this won't change. In the meantime, we will remain prepared for all contingencies to ensure our customers receive the excellent service they deserve.

Aug. 30, 2024

Letter to employees: An update on the Southeast work stoppage and contract negotiations

We continue to negotiate in good faith with the Communications Workers of America (CWA) in the Southeast as we have from day 1. We brought in a federal mediator because we have always been ready to make progress, contrary to false accusations. Despite our sincere actions, negotiations have made little progress, which is much less than we want for both our employees and customers. Unfortunately, the work stoppage is still ongoing after 14 days, with no confirmed end date at this time.

We intend to meet with the union over the weekend, with senior company representatives committed to working tirelessly to reach an agreement as quickly as possible. You should know that the CWA's allegations of unfair labor practices have no basis in fact.

As we’ve shared, our goal is to reach fair and competitive agreements that recognize the hard work our employees do to serve our customers, with market-based pay and benefits tied to cost of living and projected inflation data. This is true for all employees, management and non-management alike. 

We are proud that the company has reached 14 labor agreements since 2022, 3 this year alone, including a tentative agreement in the West, all providing impressive wages and benefits that support our employees’ total well-being. We are committed to working to get to a deal in the Southeast so that our employees can focus on what they do best - serving customers. But given the current competitive markets where we operate, we cannot sustain the business for all employees by agreeing to demands that are disconnected from market and competitive realities.

In the meantime, we will stay prepared for all contingencies to provide the great service our customers expect. Given the lack of progress, we will be working to provide some needed rest and further bolster our temporary workforce in the interest of our customers.

Aug. 23, 2024

Letter to employees: The latest on the Southeast work stoppage and contract negotiations

Last week, we shared that the Communications Workers of America (CWA) in the Southeast went out on a work stoppage. The CWA has publicly claimed that we're acting in bad faith at the bargaining table. Not only is this untrue, it's also disappointing. Senior and accountable representatives of the company have repeatedly met with the union since negotiations began and have engaged in open-minded discussions about their proposals and positions.

Our goal in all contract negotiations is to reach a fair agreement that recognizes the hard work our employees do to serve our customers, while allowing us to adapt to the competitive markets we serve.

We've constructively negotiated 3 agreements already this year, including a recent tentative agreement in the West 3 weeks ago. This agreement includes wages that exceed projected inflation and many other standout benefits, like wellness incentives, fertility services and a new, unprecedented company match for HSA contributions - up to $2,000 a year.

We're trying to reach an agreement in the Southeast and know that it is ultimately constructive dialogue that is the only path and influencer to success. At our invitation, a federal mediator has joined the bargaining table so that there can be no doubt about the sincerity of our words and actions on this critical matter. We are focused on reaching a deal in the Southeast as quickly as possible, to minimize the impacts to both our employees and customers.

Aug. 23, 2024

Our latest media statement

We are committed to reaching a fair deal for our employee members of CWA District 3 [Southeast], with wages that outpace projected inflation and many other benefits that reflect today's competitive job market. We've successfully negotiated 3 agreements already this year, including a tentative agreement 3 weeks ago with CWA District 9 [West] that recognizes the hard work and many contributions from those employees.

To eliminate any doubt about our sincerity and our conduct, as well as underscore our commitment to constructive dialogue, we’ve invited a federal mediator to join the negotiations.

We'll continue to ensure our customers receive the excellent service they deserve by taking action to minimize any disruptions from CWA leadership decisions.

Aug. 21, 2024

AT&T proposes a federal mediator in Southeast negotiations

We remain committed to reaching a fair agreement with CWA District 3, and we have offered to bring in a federal mediator to ensure there is no question about either side's commitment to this process. Until a deal is reached, we have business continuity measures in place so that we can continue to provide our customers with the great service they deserve.

Aug. 16, 2024

CWA calls for a work stoppage in Southeast negotiations

Communications Workers of America (CWA) in the Southeast, covering 15,000 employees, went out on a strike earlier today.

CWA's claims of unfair labor practices are not grounded in fact. We have been engaged in substantive bargaining since day 1 and are eager to reach an agreement that benefits our hard-working employees. As evidence, we have reached 3 agreements this year covering more than 13,000 employees, including our most recent tentative agreement with District 9. We remain committed to working with District 3 in the same manner.

We're disappointed that union leaders would call for a strike at this point in the negotiations, rather than directing their energies toward constructive discussions at the bargaining table. This action needlessly jeopardizes the wages and well-being of our employees.

We have various business continuity measures in place to avoid disruptions to operations and will continue to provide our customers with the great service they expect.

Aug. 12, 2024

West tentative agreement highlights

As we recently shared, AT&T has reached a tentative agreement with the Communications Workers of America (CWA) in West contract negotiations. The 4-year tentative agreement covers about 8,400 employees who primarily work in technician, call center, and other customer service roles in California and Nevada. We expect the union to conduct the ratification vote in the coming weeks.

AT&T is committed to recognizing our employees for the work they do every day to serve our customers by providing competitive wages and benefits that are among the best in the nation.

Highlights of the tentative agreement (TA) include:

• 15% compounded wage increases.
• A $500 lump sum.
• Significant enhancements to benefits, including maintaining the generous Kaiser plan, plus introducing annual wellbeing incentives up to $1,500 and an unprecedented annual company match to your HSA up to $2,000.
• The continuation of retirement plans, plus pension band increases.
• Better stability for premises technicians’ work week by getting more advanced notice for schedule changes and lowering the cap on mandatory overtime.
• New double-time pay for premises technicians.
• Continued employment security commitment.

We believe that to be the best connectivity provider, we must have the best people. To ensure we can continue to compete for the top talent of employees, the TA includes:

• Expanded tuition aid.
• New coverage for obesity medications.
• Improved adoption benefits and new fertility benefits.
• Day 1 subsidized healthcare eligibility for new hires

We appreciate our union partners for coming to the table in good faith and working closely with our team to reach an agreement that benefits the long-term success of both our highly valued employees and the company.

This year, the company has already reached 3 other agreements covering more than 13,000 employees.

Aug. 2, 2024

AT&T, CWA reach tentative agreement in West negotiations

AT&T has reached a tentative agreement with the Communications Workers of America (CWA) in West contract negotiations.

The 4-year tentative agreement covers about 8,400 employees who primarily work in technician, call center, and other customer service roles in California and Nevada. We expect the union to conduct the ratification vote in the coming weeks.

The company has now reached 14 agreements with the unions since the beginning of 2022, including two contracts ratified earlier this year.

July 3, 2024

AT&T employees vote to ratify the IBEW West agreement

AT&T employees represented by the International Brotherhood of Electrical Workers (IBEW) voted to ratify the IBEW West collective bargaining agreement. The 4-year agreement covers less than 20 employees who primarily work in technical roles in California.

AT&T's labor agreements support the company's commitment to its employees' total wellbeing. This agreement provides substantial wage increases, enhances healthcare options, continues quality retirement, adds another holiday, expands tuition aid, and more.

The IBEW West contract will expire on July 8, 2028. Thanks to strong, cooperative relationships with our union partners, the company has now reached 13 agreements since the beginning of 2022, including 2 contracts ratified this year. We look forward to more productive negotiations throughout the year.

June 26, 2024

AT&T, IBEW reach tentative agreement in West negotiations

AT&T has reached a tentative agreement in the West region with the International Brotherhood of Electrical Workers (IBEW).

The 4-year tentative agreement covers about 13 employees who primarily work in technical roles in California. We expect the union to conduct the ratification vote in the coming weeks.

March 22, 2024

AT&T employees vote to ratify the Mobility Purple agreement

Our highly skilled, unionized workforce strongly positions us to grow 5G and fiber.

Key Takeaways:

• AT&T is proud to be one of the largest employers of union-represented employees in the U.S.
• The ratified Mobility Purple collective bargaining agreement covers about 5,000 employees who primarily work in retail, call center and technician roles in Texas, Oklahoma, Arkansas, Kansas, and Missouri.
• AT&T’s labor agreements support the company’s commitment to employees’ total wellbeing by providing wages and benefits that are among the best in the nation.

What's the news? AT&T employees represented by the Communications Workers of America (CWA) voted to ratify the Mobility Purple collective bargaining agreement, which covers about 5,000 employees who primarily work in retail, call center and technician roles in Texas, Oklahoma, Arkansas, Kansas, and Missouri. The new agreement will expire on Feb. 25, 2028.

Why is this important? AT&T is one of the largest employers of union-represented employees in the U.S., where more than 63,000 employees are unionized. While other companies have spent years and millions of dollars fighting unionization, AT&T is focusing on the core business with a strong union workforce.

“We believe that to be the best connectivity provider, our agreements must allow us to compete for the best people and have the best operations that can adapt to evolving customer demands,” said Jamie Barton, senior vice president of Global Human Resources and Labor Relations, AT&T. “This new agreement positions the company for sustainable growth and ensures we continue to recognize the work our employees do every day to serve our customers.” 

AT&T’s labor agreements support the company’s commitment to employees’ total wellbeing by providing wages and benefits that are among the best in the nation, promoting the physical, emotional, financial and social wellbeing of employees, their families and their communities. 

Thanks to strong, cooperative relationships with our union partners, the company has now reached 12 agreements since the beginning of 2022 and looks forward to more productive negotiations throughout the year.

Feb. 26, 2024

AT&T, CWA Reach Tentative Agreement in Mobility Purple Negotiations

AT&T has reached a tentative agreement with the Communications Workers of America (CWA) in the Mobility Purple negotiations.

The 4-year tentative agreement covers about 5,000 employees who primarily work in retail, call center and technician roles in Texas, Oklahoma, Arkansas, Kansas, and Missouri. It will be submitted to the union's membership for a ratification vote in the coming weeks.

Including this tentative agreement, the company has now reached 12 agreements with the unions since the beginning of 2022.  

Aug. 16, 2023

AT&T Employees Vote to Ratify the National Internet Contract Agreement

AT&T employees represented by the Communications Workers of America (CWA) voted to ratify the National Internet Contract collective bargaining agreement. The 4-year agreement covers about 300 employees who primarily work in technology support, dispatcher, technician and customer assistant roles across the U.S.

"The productive relationship with our union partners was instrumental to this contract's ratification," said Jamie Barton, AT&T senior vice president of Global Human Resources and Labor Relations. "The new agreement helps continue our goal of positioning us all for success."

AT&T's labor agreements support the company's commitment to its employees' total wellbeing. This agreement provides quality wage increases and enhanced healthcare options, introduces family planning benefits like paid parental leave and fertility services, and adds another holiday.

The National Internet Contract will expire on July 24, 2027. Thanks to our strong, cooperative relationships with the unions, the company has now reached 19 agreements with our union partners since 2020, including 11 contracts ratified since the beginning of last year.
 

June 22, 2023

AT&T Employees Vote to Ratify the Mobility Yellow Agreement

AT&T employees represented by the International Brotherhood of Electrical Workers (IBEW) voted to ratify the Mobility Yellow collective bargaining agreement. The 4-year tentative agreement covers about 160 employees who work in a call center in Chicago.

“Our good working relationship between the company and the union was key to the ratification of this contract, which positions us all for shared success,” said Jamie Barton, AT&T senior vice president of Global Human Resources and Labor Relations.

AT&T's labor agreements support the company's commitment to its employees' total wellbeing. This agreement provides quality wage increases with cost-of-living adjustments as inflation pressures continue for families. It also introduces family planning benefits like paid parental leave and fertility services, quality healthcare options and additional holidays.

The Mobility Yellow agreement will expire on May 21, 2027. Thanks to our strong, cooperative relationships with the unions, the company has now reached 18 agreements with our union partners since 2020, including 10 contracts ratified since the beginning of last year.

March 17, 2023

AT&T Employees Vote to Ratify the Mobility Black Agreement

What’s the news? AT&T* employees represented by the Communications Workers of America (CWA) voted to ratify the Mobility Black collective bargaining agreement, which covers about 7,000 employees who primarily work in call center, retail store and technician jobs across 9 Southern states.

Why is this important? AT&T is the only major U.S. telecommunications company with a fully union-represented, non-management workforce where more than 67,000 employees are unionized. While other companies are preoccupied with combating unionization, AT&T is focused on the core business of connecting people with a strong union workforce. Consumers agree – more than 71% of Americans view labor unions favorably, the highest rate since 1965.

"We're proud to be one of the largest union-represented workforces in the country, and our highly skilled, unionized employees are at the forefront of our efforts to connect more Americans with 5G and fiber," said John Stankey, AT&T CEO. "These agreements demonstrate our ongoing commitment to the total wellbeing of our employees, including their professional fulfillment and ability to lead healthy, balanced lives."

"We again have a new competitive agreement that enables AT&T and our union-represented employees to succeed," said Jamie Barton, AT&T senior vice president of Global Human Resources and Labor Relations. "AT&T continues to recognize and reward our employees' expertise, which translates to a greater customer experience."

AT&T's labor agreements support the company's commitment to employees' total wellbeing by providing benefits that promote their physical, emotional, financial and social wellbeing. As American families continue to face inflation pressures, this agreement provides quality wage increases with unprecedented cost-of-living adjustments. It also introduces family planning benefits like paid parental leave and fertility services, quality healthcare options, improved paid time off and holidays and significantly increased tuition aid. Importantly, these benefits and the many others included in this agreement will also be available to new hires.

The Mobility Black agreement will expire on Feb. 12, 2027. Thanks to our strong, cooperative relationships with union partners, the company has now reached 17 agreements with the unions since 2020, including 8 contracts ratified last year.
 

Feb. 10, 2023

AT&T, CWA Reach Tentative Agreement in Mobility Black Negotiations

AT&T has reached a tentative agreement with the Communication Workers of America (CWA) in the Mobility Black contract negotiations.

The 4-year tentative agreement covers about 7,000 employees who primarily work in retail, call center and technician jobs across 9 Southern states. It will be submitted to the union's membership for a ratification vote in the coming weeks.

Including this tentative agreement, the company has now reached 17 agreements with the unions since 2020.
 

Jan. 24, 2023

AT&T, CWA Begin Negotiating the Mobility Black Agreement

AT&T and the Communications Workers of America (CWA) began negotiations for the Mobility Black agreement today. The agreement covers about 7,000 employees who primarily work in retail, call center and technician jobs across 9 Southern states.

“AT&T and the CWA have a strong history of working together, and we look forward to productive discussions to provide our employees with good jobs and good benefits as they serve our customers with purpose,” said Jamie Barton, AT&T senior vice president of Global Human Resources and Labor Relations.

The agreement will expire on Feb. 10. Thanks to our strong, cooperative relationships with the unions, the company has reached 16 agreements with our union partners since 2020, including 8 contracts ratified in 2022.
 

Jan. 3, 2023

AT&T Employees Vote to Ratify the Mobility Blue Agreement

AT&T employees represented by the International Brotherhood of Electrical Workers (IBEW) voted to ratify the Mobility Blue collective bargaining agreement, ahead of its expiration in February. The 4-year agreement covers a group of employees who primarily work in retail and technician jobs in Fairbanks, Alaska.

“This early ratification speaks to the good working relationship between the company and the union, and we’re looking forward to more productive discussions later this year,” said Jamie Barton, AT&T senior vice president of Global Human Resources and Labor Relations.

The Mobility Blue agreement will expire on Feb. 5, 2027. Thanks to our strong, cooperative relationships with the unions, the company has now reached 16 agreements with our union partners since 2020, including 8 contracts ratified in 2022.

Back to previous updates

Sept. 2, 2022

AT&T Employees Vote to Ratify the Midwest IBEW Agreement

What’s the news? AT&T employees represented by the International Brotherhood of Electrical Workers (IBEW) voted to ratify the Midwest IBEW collective bargaining agreement, which covers about 2,600 employees who primarily work in technician and call center jobs across the United States. The agreement will expire on June 26, 2027. 

Why is this important? AT&T is one of the largest employers of union-represented employees in the U.S., where more than half of our U.S. workforce is unionized. 

To support the company's commitment to employees' total wellbeing, AT&T labor agreements provide benefits that promote the physical, emotional, financial and social wellbeing of employees, their families and their communities. This year, the company worked with the unions to provide represented workers with quality wage increases, notable cost-of-living adjustments and enhanced benefits such as adding healthcare plans with lower premiums, family planning benefits and many other improvements.

Thanks to strong, cooperative relationships with union partners, the company has now reached 38 agreements with the unions since 2017. This year, employees represented by the IBEW, Communications Workers of America (CWA) and the International Brotherhood of Teamsters ratified 7 agreements covering more than 22,000 AT&T employees who primarily work in call center, retail store and technician jobs across the U.S.

July 30, 2022

AT&T, IBEW Reach Tentative Agreement in Midwest IBEW Contract Negotiations

AT&T has reached a tentative agreement with the International Brotherhood of Electrical Workers (IBEW) in the Midwest IBEW contract negotiations.

The 5-year agreement covers about 2,600 employees who primarily work in technician and call center jobs across the U.S. The tentative agreement will be submitted to the union's membership for a ratification vote in the coming weeks.

Including this tentative agreement, the company has now reached 38 agreements with the unions since 2017.

July 29, 2022, updated Aug. 1, 2022

AT&T Employees Vote to Ratify 2 Labor Agreements

What’s the news? AT&T employees represented by the Communications Workers of America (CWA) and Teamsters voted to ratify two collective bargaining agreements. The CWA Mobility Orange agreement was ratified on July 29 and covers about 12,000 employees who primarily work in call center, retail store and technician jobs across the United States, and the Teamsters Alascom agreement was ratified on July 31 and covers about 170 employees who primarily work in technician and mechanic jobs in Alaska.

Why is this important? AT&T is the only major U.S. telecommunications company with a fully union-represented, non-management workforce where about 73,000 employees are unionized. While other companies are wasting resources combating unionization, AT&T is focusing on the core business with a strong union workforce, and consumers agree – more than 68% of Americans view labor unions favorably, the highest rate since 1965.

"AT&T is proud to be one of the largest employers of union-represented employees in the U.S., and our highly skilled, unionized workforce strongly positions us to grow 5G and fiber," said John Stankey, AT&T CEO. "We value our employees, and these agreements ensure we continue to enhance employee total wellbeing both at work and at home."

"Our efforts have again resulted in new competitive agreements that position AT&T and our union-represented employees for shared future success," said Jamie Barton, AT&T senior vice president of Global Human Resources and Labor Relations. "AT&T continues to recognize and reward our employees' great work, which contribute to a positive customer experience."

AT&T's labor agreements support the company's commitment to employees' total wellbeing by providing benefits that promote the physical, emotional, financial and social wellbeing of employees, their families and their communities. As American families face inflation challenges, these agreements provide quality wage increases and enhancements to healthcare and other benefits, including unprecedented cost-of-living adjustments for the CWA contract.

The Mobility Orange agreement will expire on Feb. 13, 2026, and the Teamsters Alascom agreement will expire on Feb. 28, 2025. Thanks to our strong, cooperative relationships with union partners, the company has now reached 38 agreements with the unions since 2017, including 6 contracts ratified this year.

June 24, 2022

AT&T, CWA Reach Tentative Agreement in Mobility Orange Contract Negotiations

AT&T has reached a tentative agreement with the Communications Workers of America (CWA) in the Mobility Orange contract negotiations.

The 4-year agreement covers about 12,000 employees who primarily work in call center, retail store and technician jobs across the U.S. The tentative agreement will be submitted to the union's membership for a ratification vote in the coming weeks.

Including this tentative agreement, the company has now reached 36 agreements with the unions since 2017.

Feb. 11, 2022

AT&T, CWA Agree to Extend Mobility Orange Contract, Negotiations Continue

AT&T and the Communications Workers of America (CWA) have agreed to an extension of the Mobility Orange contract and will continue negotiations following contract's initial expiration deadline at 11:59 p.m. ET on Feb. 11. Employees will continue to work under the terms of the current agreement while negotiations continue.

The Mobility Orange agreement covers about 11,800 employees who primarily work in call center, retail store and technician jobs across the U.S.

Jan. 24, 2022

AT&T, CWA Begin Negotiating the Mobility Orange Contract

AT&T met today with the Communication Workers of America (CWA) to begin negotiations for the Mobility Orange contract.

The Mobility Orange agreement covers about 11,800 employees who primarily work in call center, retail store and technician jobs across the U.S., mainly in the West, Midwest and Northeast. The current agreement is set to expire on Feb. 11.

“The company and the union have a strong history of working together to provide good jobs with great benefits, and we expect both parties will come to the table in good faith to reach a timely, fair and reasonable agreement,” said Jamie Barton, AT&T senior vice president of Global Human Resources and Labor Relations.

Jan. 20, 2022

CWA-represented Employees Vote to Ratify Midwest and Legacy T Agreements

April 9, 2022 – Update: Earlier today, CWA-represented employees voted to ratify a four-year contract extension for the Midwest SBC Global Services (COS) agreement. The agreement covers about 20 wireline employees in Detroit. The company has now reached 35 agreements with the unions since 2017.

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Earlier today, Communications Workers of America (CWA) union leadership notified AT&T that CWA-represented employees voted to ratify the Midwest and Legacy T agreements. 

The four-year contract extensions collectively cover about 8,000 employees across the United States and Puerto Rico. The contracts include:

• Legacy T (also known as AT&T Corp.) agreement, which covers about 2,000 employees across the country, including the U.S. Virgin Islands and Guam.
• Legacy T (also known as AT&T Corp.) Puerto Rico agreement, which covers a small group of wireline employees in Puerto Rico.
• Midwest wireline agreement, which covers about 6,000 employees.

"We're pleased employees saw the value in these generous agreements that preserve good union careers with wages and benefits that are among the best in the nation," said Jamie Barton, AT&T senior vice president of Global Human Resources and Labor Relations. "The early agreements and ratifications speak to the good working relationship between the company and the union."

The tentative agreements were reached on Dec. 9, 2021, ahead of the contracts’ expirations on April 9. The ratified agreements will expire in April 2026.

A fourth tentative agreement covering about 20 employees under the Midwest SBC Global Services (COS) contract, which had been reached at the same time as the other agreements, failed to ratify today. The company and union will work together to determine next steps.

The company has now reached 34 agreements with the unions since 2017.
 

Back to previous updates

Dec. 10, 2021

AT&T, CWA Reach Tentative Agreements to Extend the Midwest and Legacy T Wireline Contracts

AT&T has reached tentative agreements with the Communication Workers of America to extend the contracts for the Midwest and Legacy T.

The four-year contract extensions cover about 8,000 employees collectively, across the United States and Puerto Rico. The agreements will be submitted to the union’s membership for a ratification vote in coming days.

Including these tentative extension agreements, the company has now reached 35 agreements with the unions since 2017.

Dec. 22, 2020 

AT&T, CWA Agree to Extend Two Mobility Contracts

AT&T today announced that AT&T Mobility and the Communications Workers of America have reached agreements on one-year extensions of two Mobility contracts.

The extended Mobility Orange contract covers over 14,000 AT&T Mobility employees in 36 states and the District of Columbia. It goes into effect on February 13, 2021 and expires on February 11, 2022.

The extended Mobility Black contract covers nearly 10,000 AT&T Mobility employees in CWA District 3 - the Southeast Region, which includes Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina and Tennessee. It goes into effect on February 12, 2022 and expires on February 10, 2023.

Until the extended contracts take effect, employees are continuing to work under their current contracts.

July 7, 2020

IBEW Local 1269-Represented Employees Vote to Ratify Agreement

Leadership of International Brotherhood of Electrical Workers (IBEW) Local 1269 has informed AT&T that IBEW-represented employees have voted to ratify a tentative agreement reached June 8.

The four-year contract covers about 20 employees in California.

June 30, 2020

AT&T, CWA Agree to Southwest Wireline Contract Extension

AT&T Southwest wireline operations and CWA District 6 have agreed to a 4-year extension of the Southwest wireline contract.

The extended contract covers over 14,000 employees in Arkansas, Kansas, Missouri, Oklahoma and Texas. It goes into effect on April 11, 2021 and expires on April 12, 2025. Until April 11, 2021, employees will continue to work under the terms of their current contract.

June 08, 2020

AT&T, IBEW Local 1269 Reach Tentative Agreement

AT&T has reached a tentative agreement with the International Brotherhood of Electrical Workers (IBEW) Local 1269 in contract negotiations.

The four-year agreement will be submitted to the Union's membership for a ratification vote in the coming days. It covers about 20 employees in California.

May 29, 2020

CWA-Represented Employees Vote to Ratify West Wireline Agreement

Leadership of Communications Workers of America District 9 has notified AT&T that CWA-represented employees have voted to ratify the West wireline agreement.

The four-year contract covers about 12,500 wireline employees in California and Nevada.

The agreement was reached on March 20.

AT&T has reached, and union-represented employees have now voted to ratify, 26 fair labor agreements since the beginning of 2017. 

March 26, 2020

CWA-Represented Employees Vote to Ratify Mobility Southwest Agreement

Leadership of Communications Workers of America District 6 has notified AT&T that CWA-represented employees have voted to ratify a contract with AT&T Mobility.

The four-year Mobility Southwest (or Mobility Purple) contract covers over 7,300 Mobility employees in Arkansas, Kansas, Missouri, Oklahoma and Texas.

The agreement was reached on February 22.

Including this one, AT&T has reached 26 fair labor agreements since the beginning of 2017. Union-represented employees have now voted to ratify 25 of them.

March 20, 2020

AT&T, CWA Reach Tentative Agreement in West Wireline Contract Negotiations

AT&T has reached a tentative agreement with the Communications Workers of America District 9 in West wireline contract negotiations.

The four-year agreement, which will be submitted to the union’s membership for a ratification vote in coming days, covers over 12,500 AT&T wireline employees in California and Nevada.

Including this one, AT&T has reached 26 agreements since 2017 with labor unions representing its employees, collectively covering over 128,000 employees. 

Updates will be available on this website.

Feb. 22, 2020

AT&T, CWA Reach Tentative Agreement in Mobility Southwest Contract Negotiations

AT&T Mobility has reached a tentative agreement with the Communications Workers of America District 6 in Mobility Southwest (or Mobility Purple) contract negotiations.

The four-year agreement, which will be submitted to the union’s membership for a ratification vote in coming days, covers over 7,300 AT&T Mobility employees in CWA District 6 – the Southwest Region, which includes Arkansas, Kansas, Missouri, Oklahoma and Texas.

Including this agreement, AT&T has reached 24 agreements since the beginning of 2017 with labor unions representing its employees, collectively covering over 115,000 employees.

Updates will be available on this website.

Back to previous updates

Oct. 1, 2019

CWA-Represented Employees Vote to Ratify Southeast Agreements

Leadership of Communications Workers of America District 3 has notified AT&T that CWA-represented employees have voted to ratify three agreements in Southeast CWA contract negotiations.

The three ratified agreements include the Southeast wireline agreement, BellSouth Telecommunications – Utility Operations and AT&T Billing Southeast.

The five-year agreements collectively cover about 20,000 employees in CWA District 3, which includes Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, and Tennessee.

The company has reached, and union-represented employees have now voted to ratify, 23 fair agreements since 2017, collectively covering over 109,000 employees.

Aug. 29, 2019

AT&T, CWA Reach Tentative Agreements in Southeast Contract Negotiations

AT&T has reached three tentative agreement with Communications Workers of America District 3 in Southeast CWA contract negotiations.

The three agreements include the Southeast wireline agreement, BellSouth Telecommunications – Utility Operations and AT&T Billing Southeast.

The five-year agreements collectively cover about 20,000 employees in CWA District 3, which includes Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, and Tennessee. The agreements will be submitted to the union's membership for ratification votes in coming days.

Updates will be available on this website.

Aug. 5, 2019

CWA-Represented Employees Vote to Ratify AT&T Corp. Wireline Agreement

Leadership of the Communications Workers of America has notified AT&T that CWA-represented employees have voted to ratify an agreement between the Communications Workers of America (CWA Telecommunications and Technologies unit) and AT&T Corp. in wireline contract negotiations.

The agreement covers about 3,000 employees across the country, including USVI.

The company has reached, and union-represented employees have now voted to ratify, 20 fair agreements since 2017 with the unions representing its employees, collectively covering about 89,000 employees.

Aug. 5, 2019

CWA-Represented Employees Vote to Ratify Midwest Wireline Agreements

Leadership of the Communications Workers of America District 4 has notified AT&T that CWA-represented employees have voted to ratify two agreements in Midwest wireline contract negotiations.

The Midwest agreement covers employees in Illinois, Indiana, Michigan, Ohio, and Wisconsin. CWA-represented employees also voted to ratify the smaller SBC Global Services/AT&T Corp.-COS contract, which covers certain employees in Michigan. The two four-year agreements collectively cover about 8,000 employees.

Aug. 2, 2019

IBEW-Represented Employees Vote to Ratify DIRECTV Out of Region Field Services Agreement

Leadership of the International Brotherhood of Electrical Workers (IBEW) System T-3 has notified AT&T that IBEW-represented employees have voted to ratify the DIRECTV Out of Region Field Services labor contract.

The four-year agreement was reached on June 24, prior to the expiration of the current contract on August 24. It covers over 1,200 technicians who work across the country.

July 10, 2019

CWA-Represented Employees Vote to Ratify Mobility Puerto Rico Agreement

Leadership of the Communications Workers of America (CWA) has notified AT&T that CWA-represented employees have voted to ratify a contract with AT&T Mobility.

The four-year Mobility Puerto Rico contract covers about 900 employees in Puerto Rico.

The agreement was reached on July 3.

July 3, 2019

AT&T, CWA Reach Tentative Agreement in Puerto Rico Mobility Negotiations

AT&T Mobility has reached a tentative agreement with the Communications Workers of America (CWA) in Mobility Puerto Rico contract negotiations.

The four-year agreement, which will be submitted to the union’s membership for a ratification vote in coming days, covers about 900 employees in Puerto Rico.

Including this tentative agreement, the company has now reached 20 fair agreements since 2017 with the unions representing its employees, collectively covering about 89,000 employees.

Updates will be available on this website.

June 30, 2019

AT&T, CWA Reach Tentative Agreements in AT&T Corp. Contract Negotiations

DALLAS, June 30, 2019 -- AT&T has reached two tentative agreements with the Communications Workers of America in AT&T Corp (CWA Telecommunications and Technologies unit) wireline contract negotiations.

The AT&T Corp. agreement covers employees across the country, including USVI. A small agreement also was reached on the AT&T Corp. (CWA Telecommunications and Technologies unit) Puerto Rico contract, which covers a handful of wireline employees in Puerto Rico. The two four-year agreements collectively cover about 3,000 employees and will be submitted to the union's membership for ratification votes in coming days.

The company has now reached 19 fair agreements since 2017 with the unions representing its employees, collectively covering over 88,000 employees.

Updates will be available on this website.

June 30, 2019

AT&T, CWA Reach Tentative Agreements in Midwest Contract Negotiations

AT&T has reached two tentative agreements with the Communications Workers of America District 4 in Midwest CWA wireline contract negotiations.

The Midwest agreement covers employees in Illinois, Indiana, Michigan, Ohio, and Wisconsin. A small agreement also was reached on the SBC Global Services/AT&T Corp.-COS contract, which covers certain employees in Michigan. The two four-year agreements collectively cover about 8,000 employees and will be submitted to the union's membership for ratification votes in coming days.

The company has now reached 19 fair agreements since 2017 with the unions representing its employees, collectively covering over 88,000 employees.

Updates will be available on this website.

June 24, 2019

AT&T, IBEW Reach Tentative Agreement in Out of Region Field Services Contract Negotiations

AT&T has reached a tentative agreement with the IBEW System Council T-3 on the DIRECTV Out of Region Field Services labor contract. The 4-year tentative agreement was reached prior to the August 24 expiration.

The company appreciates the professionalism and dedication of the IBEW’s bargaining team, and their efforts to work with the company’s bargaining team to reach a timely and fair agreement on behalf of AT&T employees and their members.

The tentative agreement will be submitted to the union's membership for a ratification vote in the coming days. It covers more than 1,200 technicians who work across the country.

The company has now reached 15 fair agreements since 2017 with the unions representing its employees, collectively covering over 77,000 employees.

Updates will be available on this website.

June 12, 2019

CWA-Represented Employees Ratify 4 Year National Internet Contract Extension

AT&T today announced that employees represented by the Communications Workers of America have ratified a 4 year contract extension with AT&T Internet Services covering the National Internet Contract (NIC) bargaining unit.

The extension was ratified before the current contract’s July 20 expiration date and covers about 750 employees in 16 states.

AT&T appreciates the work of the CWA’s bargaining and leadership teams to reach this agreement.

June 7, 2019

IBEW Members Vote to Ratify Agreement Covering AT&T Mobility Yellow Employees

DALLAS, June 7, 2019 - Employees represented by the International Brotherhood of Electrical Workers System Council in the Mobility Yellow bargaining unit have voted to ratify a four-year contract. The new contract was bargained and ratified well before the Aug. 24 expiration date.

The contract covers about 1,500 employees who work in call center positions in Chicago; Boise, Idaho; and Missoula, Mont.

The company has reached 14 fair agreements since 2017 with the unions representing its employees, collectively covering over 72,000 employees.

The company appreciates the work of the IBEW bargaining and leadership teams to reach this agreement.

May 12, 2019

AT&T, International Brotherhood of Electrical Workers Reach Tentative Agreement in Mobility Contract Negotiations

AT&T has reached a tentative agreement with the IBEW System Council on the mobility labor contract. The 4-year tentative agreement was reached prior to the Aug. 24 expiration of the current contract.

The agreement, which will be submitted to the union’s membership for a ratification vote in coming days, covers about 1,500 employees who work in call center positions in Illinois, Idaho and Montana.

The company appreciates the professionalism and dedication of the IBEW’s bargaining team, and their efforts to work with the company’s bargaining team to reach a timely and fair agreement on behalf of AT&T employees who are their members.

The company has now reached 14 fair agreements since 2017 with the unions representing its employees, collectively covering over 72,000 employees.

Updates will be available on this website.

April 30, 2019

AT&T Internet Services, Communications Workers of America Reach Tentative Agreement on the National Internet Contract

AT&T today announced that AT&T Internet Services has reached a tentative agreement with the Communications Workers of America (CWA) on the National Internet Contract (NIC). The tentative agreement extends the existing contract, which was set to expire on July 20, for an additional 4 years.

The agreement, which will be submitted to the union’s membership for a ratification vote in the coming days, covers 745 employees in 16 states.

Including this one, AT&T has reached 12 agreements with the CWA since 2017, covering about 70,000 employees.

Updates will be available on this website.

March 8, 2019

Teamsters-Represented Employees Vote to Ratify Alascom Local 959 Agreement

Leadership of the Teamsters Local 959 has notified AT&T that employees in the bargaining unit have voted to ratify a three-year contract.

The Alascom Local 959 agreement covers about 150 employees in Alaska, and was reached on March 7.

AT&T appreciates the work of Teamsters leadership to reach this agreement.

Members of the unions representing AT&T employees have now ratified 12 agreements since the beginning of 2017, collectively covering over 70,000 union-represented AT&T employees.

March 23, 2018

CWA-Represented Employees Vote to Ratify Mobility Southeast Agreement

Leadership of the Communications Workers of America has notified AT&T that CWA-represented employees have voted to ratify a four-year contract with AT&T Mobility.

The four-year Mobility Southeast (or Mobility Black) contract covers about 10,000 AT&T Mobility employees in CWA District 3 – the Southeast Region, which includes Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, and St. Croix, USVI.

The agreement was reached on Feb. 15.

Feb. 22, 2019

AT&T, Teamsters Reach Tentative Agreement in Alascom Local 959 Negotiations

AT&T has reached a tentative agreement with the Teamsters in Alascom Local 959 contract negotiations.

The agreement, which will be submitted to the union’s membership for a ratification vote in coming days, covers about 150 employees in Alaska.

Out of respect for the union, the company will not comment on details of the tentative agreement until they have been presented by the Teamsters leadership to their members.

Updates will be available on this website.

Feb. 15, 2018

AT&T Mobility, Communications Workers of America Reach Tentative Agreement in Mobility Southeast Contract Negotiations

AT&T today announced that AT&T Mobility has reached a tentative agreement with Communications Workers of America District 3 in Mobility Southeast (or Mobility Black) contract negotiations.

The four-year agreement, which will be submitted to the union’s membership for a ratification vote in coming days, covers about 10,000 AT&T Mobility employees in CWA District 3 – the Southeast Region, which includes Alabama; Florida; Georgia; Kentucky; Louisiana; Mississippi; North Carolina; South Carolina; Tennessee; and St. Croix, U.S. Virgin Islands.

Updates will be available on this website.

Jan. 12, 2018

AT&T Announces CWA-Represented Employees Vote to Ratify Mobility Orange Agreement

Leadership of the Communications Workers of America (CWA) has notified AT&T that CWA-represented employees have voted to ratify a contract with AT&T Mobility.

The four-year contract covers about 20,000 employees in 36 states and the District of Columbia – AT&T’s Mobility Orange unit, which encompasses CWA Districts 1, 2-13, 4, 7 and 9. The agreement was reached on Dec. 13.

Back to previous updates

Oct. 1, 2019

CWA-Represented Employees Vote to Ratify Southeast Agreements

Leadership of Communications Workers of America District 3 has notified AT&T that CWA-represented employees have voted to ratify three agreements in Southeast CWA contract negotiations.

The three ratified agreements include the Southeast wireline agreement, BellSouth Telecommunications – Utility Operations and AT&T Billing Southeast.

The five-year agreements collectively cover about 20,000 employees in CWA District 3, which includes Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, and Tennessee.

The company has reached, and union-represented employees have now voted to ratify, 23 fair agreements since 2017, collectively covering over 109,000 employees.

Aug. 29, 2019

AT&T, CWA Reach Tentative Agreements in Southeast Contract Negotiations

AT&T has reached three tentative agreement with Communications Workers of America District 3 in Southeast CWA contract negotiations.

The three agreements include the Southeast wireline agreement, BellSouth Telecommunications – Utility Operations and AT&T Billing Southeast.

The five-year agreements collectively cover about 20,000 employees in CWA District 3, which includes Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, and Tennessee. The agreements will be submitted to the union's membership for ratification votes in coming days.

Updates will be available on this website.

Aug. 5, 2019

CWA-Represented Employees Vote to Ratify AT&T Corp. Wireline Agreement

Leadership of the Communications Workers of America has notified AT&T that CWA-represented employees have voted to ratify an agreement between the Communications Workers of America (CWA Telecommunications and Technologies unit) and AT&T Corp. in wireline contract negotiations.

The agreement covers about 3,000 employees across the country, including USVI.

The company has reached, and union-represented employees have now voted to ratify, 20 fair agreements since 2017 with the unions representing its employees, collectively covering about 89,000 employees.

Aug. 5, 2019

CWA-Represented Employees Vote to Ratify Midwest Wireline Agreements

Leadership of the Communications Workers of America District 4 has notified AT&T that CWA-represented employees have voted to ratify two agreements in Midwest wireline contract negotiations.

The Midwest agreement covers employees in Illinois, Indiana, Michigan, Ohio, and Wisconsin. CWA-represented employees also voted to ratify the smaller SBC Global Services/AT&T Corp.-COS contract, which covers certain employees in Michigan. The two four-year agreements collectively cover about 8,000 employees.

Aug. 2, 2019

IBEW-Represented Employees Vote to Ratify DIRECTV Out of Region Field Services Agreement

Leadership of the International Brotherhood of Electrical Workers (IBEW) System T-3 has notified AT&T that IBEW-represented employees have voted to ratify the DIRECTV Out of Region Field Services labor contract.

The four-year agreement was reached on June 24, prior to the expiration of the current contract on August 24. It covers over 1,200 technicians who work across the country.

July 10, 2019

CWA-Represented Employees Vote to Ratify Mobility Puerto Rico Agreement

Leadership of the Communications Workers of America (CWA) has notified AT&T that CWA-represented employees have voted to ratify a contract with AT&T Mobility.

The four-year Mobility Puerto Rico contract covers about 900 employees in Puerto Rico.

The agreement was reached on July 3.

July 3, 2019

AT&T, CWA Reach Tentative Agreement in Puerto Rico Mobility Negotiations

AT&T Mobility has reached a tentative agreement with the Communications Workers of America (CWA) in Mobility Puerto Rico contract negotiations.

The four-year agreement, which will be submitted to the union’s membership for a ratification vote in coming days, covers about 900 employees in Puerto Rico.

Including this tentative agreement, the company has now reached 20 fair agreements since 2017 with the unions representing its employees, collectively covering about 89,000 employees.

Updates will be available on this website.

June 30, 2019

AT&T, CWA Reach Tentative Agreements in AT&T Corp. Contract Negotiations

DALLAS, June 30, 2019 -- AT&T has reached two tentative agreements with the Communications Workers of America in AT&T Corp (CWA Telecommunications and Technologies unit) wireline contract negotiations.

The AT&T Corp. agreement covers employees across the country, including USVI. A small agreement also was reached on the AT&T Corp. (CWA Telecommunications and Technologies unit) Puerto Rico contract, which covers a handful of wireline employees in Puerto Rico. The two four-year agreements collectively cover about 3,000 employees and will be submitted to the union's membership for ratification votes in coming days.

The company has now reached 19 fair agreements since 2017 with the unions representing its employees, collectively covering over 88,000 employees.

Updates will be available on this website.

June 30, 2019

AT&T, CWA Reach Tentative Agreements in Midwest Contract Negotiations

AT&T has reached two tentative agreements with the Communications Workers of America District 4 in Midwest CWA wireline contract negotiations.

The Midwest agreement covers employees in Illinois, Indiana, Michigan, Ohio, and Wisconsin. A small agreement also was reached on the SBC Global Services/AT&T Corp.-COS contract, which covers certain employees in Michigan. The two four-year agreements collectively cover about 8,000 employees and will be submitted to the union's membership for ratification votes in coming days.

The company has now reached 19 fair agreements since 2017 with the unions representing its employees, collectively covering over 88,000 employees.

Updates will be available on this website.

June 24, 2019

AT&T, IBEW Reach Tentative Agreement in Out of Region Field Services Contract Negotiations

AT&T has reached a tentative agreement with the IBEW System Council T-3 on the DIRECTV Out of Region Field Services labor contract. The 4-year tentative agreement was reached prior to the August 24 expiration.

The company appreciates the professionalism and dedication of the IBEW’s bargaining team, and their efforts to work with the company’s bargaining team to reach a timely and fair agreement on behalf of AT&T employees and their members.

The tentative agreement will be submitted to the union's membership for a ratification vote in the coming days. It covers more than 1,200 technicians who work across the country.

The company has now reached 15 fair agreements since 2017 with the unions representing its employees, collectively covering over 77,000 employees.

Updates will be available on this website.

June 12, 2019

CWA-Represented Employees Ratify 4 Year National Internet Contract Extension

AT&T today announced that employees represented by the Communications Workers of America have ratified a 4 year contract extension with AT&T Internet Services covering the National Internet Contract (NIC) bargaining unit.

The extension was ratified before the current contract’s July 20 expiration date and covers about 750 employees in 16 states.

AT&T appreciates the work of the CWA’s bargaining and leadership teams to reach this agreement.

June 7, 2019

IBEW Members Vote to Ratify Agreement Covering AT&T Mobility Yellow Employees

DALLAS, June 7, 2019 - Employees represented by the International Brotherhood of Electrical Workers System Council in the Mobility Yellow bargaining unit have voted to ratify a four-year contract. The new contract was bargained and ratified well before the Aug. 24 expiration date.

The contract covers about 1,500 employees who work in call center positions in Chicago; Boise, Idaho; and Missoula, Mont.

The company has reached 14 fair agreements since 2017 with the unions representing its employees, collectively covering over 72,000 employees.

The company appreciates the work of the IBEW bargaining and leadership teams to reach this agreement.

May 12, 2019

AT&T, International Brotherhood of Electrical Workers Reach Tentative Agreement in Mobility Contract Negotiations

AT&T has reached a tentative agreement with the IBEW System Council on the mobility labor contract. The 4-year tentative agreement was reached prior to the Aug. 24 expiration of the current contract.

The agreement, which will be submitted to the union’s membership for a ratification vote in coming days, covers about 1,500 employees who work in call center positions in Illinois, Idaho and Montana.

The company appreciates the professionalism and dedication of the IBEW’s bargaining team, and their efforts to work with the company’s bargaining team to reach a timely and fair agreement on behalf of AT&T employees who are their members.

The company has now reached 14 fair agreements since 2017 with the unions representing its employees, collectively covering over 72,000 employees.

Updates will be available on this website.

April 30, 2019

AT&T Internet Services, Communications Workers of America Reach Tentative Agreement on the National Internet Contract

AT&T today announced that AT&T Internet Services has reached a tentative agreement with the Communications Workers of America (CWA) on the National Internet Contract (NIC). The tentative agreement extends the existing contract, which was set to expire on July 20, for an additional 4 years.

The agreement, which will be submitted to the union’s membership for a ratification vote in the coming days, covers 745 employees in 16 states.

Including this one, AT&T has reached 12 agreements with the CWA since 2017, covering about 70,000 employees.

Updates will be available on this website.

March 8, 2019

Teamsters-Represented Employees Vote to Ratify Alascom Local 959 Agreement

Leadership of the Teamsters Local 959 has notified AT&T that employees in the bargaining unit have voted to ratify a three-year contract.

The Alascom Local 959 agreement covers about 150 employees in Alaska, and was reached on March 7.

AT&T appreciates the work of Teamsters leadership to reach this agreement.

Members of the unions representing AT&T employees have now ratified 12 agreements since the beginning of 2017, collectively covering over 70,000 union-represented AT&T employees.

March 23, 2018

CWA-Represented Employees Vote to Ratify Mobility Southeast Agreement

Leadership of the Communications Workers of America has notified AT&T that CWA-represented employees have voted to ratify a four-year contract with AT&T Mobility.

The four-year Mobility Southeast (or Mobility Black) contract covers about 10,000 AT&T Mobility employees in CWA District 3 – the Southeast Region, which includes Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, and St. Croix, USVI.

The agreement was reached on Feb. 15.

Feb. 22, 2019

AT&T, Teamsters Reach Tentative Agreement in Alascom Local 959 Negotiations

AT&T has reached a tentative agreement with the Teamsters in Alascom Local 959 contract negotiations.

The agreement, which will be submitted to the union’s membership for a ratification vote in coming days, covers about 150 employees in Alaska.

Out of respect for the union, the company will not comment on details of the tentative agreement until they have been presented by the Teamsters leadership to their members.

Updates will be available on this website.

Feb. 15, 2018

AT&T Mobility, Communications Workers of America Reach Tentative Agreement in Mobility Southeast Contract Negotiations

AT&T today announced that AT&T Mobility has reached a tentative agreement with Communications Workers of America District 3 in Mobility Southeast (or Mobility Black) contract negotiations.

The four-year agreement, which will be submitted to the union’s membership for a ratification vote in coming days, covers about 10,000 AT&T Mobility employees in CWA District 3 – the Southeast Region, which includes Alabama; Florida; Georgia; Kentucky; Louisiana; Mississippi; North Carolina; South Carolina; Tennessee; and St. Croix, U.S. Virgin Islands.

Updates will be available on this website.

Jan. 12, 2018

AT&T Announces CWA-Represented Employees Vote to Ratify Mobility Orange Agreement

Leadership of the Communications Workers of America (CWA) has notified AT&T that CWA-represented employees have voted to ratify a contract with AT&T Mobility.

The four-year contract covers about 20,000 employees in 36 states and the District of Columbia – AT&T’s Mobility Orange unit, which encompasses CWA Districts 1, 2-13, 4, 7 and 9. The agreement was reached on Dec. 13.

AT&T Releases Details of Tentative Agreement in Mobility Orange Contract Negotiations

December 15, 2017 -- AT&T today provided details of a tentative agreement reached with the Communications Workers of America in Mobility Orange contract negotiations.

The four-year agreement was announced on Dec. 13. It covers about 20,000 employees in 36 states and the District of Columbia - AT&T's Mobility Orange unit, which encompasses CWA Districts 1, 2-13, 4, 7 and 9.

The offer includes wage and pension increases, as well as comprehensive healthcare benefits. Virtually all employees covered by the offer would see a positive financial impact.

Among provisions of the offer:

• Retroactive wage increases back to Feb. 12, 2017, and a $1,000 lump sum, if the agreement is ratified by Jan. 12, 2018.
• General wage increases of 2.25% effective Feb. 12, 2017; 3% effective Feb. 11, 2018; 2.25% effective Feb. 10, 2019; and 2.25% effective Feb. 9, 2020. Compounded wage increase over the four-year term of the offer will be over 10%, and employees in wage progression may see an even greater total increase over the term of the offer.
• For retail sales consultants, $2,500 moved from commissions that are at-risk to base pay that is not.
• The offer maintains one of the most robust health care plans in the nation, with the company paying over 70% of the total costs including 100% of preventive care costs.
• Employment security for call center and retail sales employees. If a call center or retail store closing results in a job loss, or if a call center or retail title is eliminated, affected employees will be guaranteed a job offer in our Mobility business.
• Industry-leading retirement benefits, including both a pension plan and a 401(k) savings plan.
• Attendance changes for call center and retail sales employees under a point-based attendance policy. The number of points for a multi-day absence would be reduced.

Updates will be available on this website.

Back to previous updates

Dec. 15, 2017

AT&T Releases Details of Tentative Agreement in Mobility Orange Contract Negotiations

AT&T today provided details of a tentative agreement reached with the Communications Workers of America in Mobility Orange contract negotiations.

The four-year agreement was announced on Dec. 13. It covers about 20,000 employees in 36 states and the District of Columbia - AT&T's Mobility Orange unit, which encompasses CWA Districts 1, 2-13, 4, 7 and 9.

The offer includes wage and pension increases, as well as comprehensive healthcare benefits. Virtually all employees covered by the offer would see a positive financial impact.

Among provisions of the offer:

• Retroactive wage increases back to Feb. 12, 2017, and a $1,000 lump sum, if the agreement is ratified by Jan. 12, 2018.
• General wage increases of 2.25% effective Feb. 12, 2017; 3% effective Feb. 11, 2018; 2.25% effective Feb. 10, 2019; and 2.25% effective Feb. 9, 2020. Compounded wage increase over the four-year term of the offer will be over 10%, and employees in wage progression may see an even greater total increase over the term of the offer.
• For retail sales consultants, $2,500 moved from commissions that are at-risk to base pay that is not.
• The offer maintains one of the most robust health care plans in the nation, with the company paying over 70% of the total costs including 100% of preventive care costs.
• Employment security for call center and retail sales employees. If a call center or retail store closing results in a job loss, or if a call center or retail title is eliminated, affected employees will be guaranteed a job offer in our Mobility business.
• Industry-leading retirement benefits, including both a pension plan and a 401(k) savings plan.
• Attendance changes for call center and retail sales employees under a point-based attendance policy. The number of points for a multi-day absence would be reduced.

Updates will be available on this website.

Dec. 13, 2017

AT&T, CWA Reach Tentative Agreement in Mobility Orange Contract Negotiations

AT&T today announced that AT&T Mobility has reached a tentative agreement with the Communications Workers of America in Mobility “Orange” contract negotiations.

The four-year agreement, which will be submitted to the union’s membership for a ratification vote in coming days, covers about 20,000 employees in 36 states and the District of Columbia – AT&T’s Mobility Orange unit, which encompasses CWA Districts 1, 2-13, 4, 7 and 9.

Updates will be available on this website.

CWA-Represented Employees Vote to Ratify West Wireline Agreement

Leadership of the Communications Workers of America has notified AT&T that CWA-represented wireline employees have voted to ratify a four-year contract with Pacific Bell and Nevada Bell in the West region.

The contract covers over 17,000 wireline and DirecTV employees in California and Nevada. The agreement was reached on July 14, after CWA-represented employees had narrowly failed to ratify a prior tentative agreement that had been reached in June. It was reached after extensive discussions between the Company, the CWA, and a federal mediator provided through the Federal Mediation and Conciliation Service.

AT&T has reached, and union-represented employees have now voted to approve, 31 different labor agreements since 2015, covering about 145,000 employees.

AT&T, CWA Reach New Tentative Agreement in West Wireline Contract Negotiations

AT&T today announced that Pacific Bell and Nevada Bell have reached a new tentative agreement with the Communications Workers of America (CWA) in West Region wireline contract negotiations covering over 17,000 employees in California and Nevada.

The two sides returned to the bargaining table after CWA-represented employees narrowly failed to ratify a prior agreement that had been reached in June. The agreement was reached after extensive discussions between the Company, the CWA, and a federal mediator provided through the Federal Mediation and Conciliation Service.

The agreement will be submitted to the union's membership for a vote in coming days. Out of respect for union membership, AT&T will not comment on the details of the tentative agreement until it has been presented by CWA leadership to members for a vote.

Including this agreement, AT&T has reached 31 labor agreements since 2015 collectively covering over 145,000 employees.

Updates will be available on this website.

Communications Workers of America Vote to Ratify East Wireline Agreement

Leadership of the Communications Workers of America has notified AT&T that CWA-represented wireline employees in the company’s East Region (CWA Local 1298) have voted to ratify a four-year contract.

The agreement, which was announced on June 5, covers nearly 200 wireline employees in Connecticut.

AT&T has reached 31 labor agreements with the CWA and IBEW since the beginning of 2015, covering about 145,000 employees.

AT&T, CWA Reach Tentative Agreement in East Wireline Contract Negotiations

AT&T today announced that the company has reached a tentative agreement with the Communications Workers of America in East Region wireline contract negotiations covering nearly 200 employees in Connecticut.

Including this agreement, AT&T has reached 31 labor agreements since 2015 collectively covering over 145,000 employees.

The agreement will be submitted to the union's membership for a vote in coming days. Out of respect for union membership, AT&T will not comment on the details of the tentative agreement until it has been presented by CWA leadership to members for a vote.

Updates will be available on this website.

AT&T, CWA Reach Tentative Agreement in West Wireline Contract Negotiations

AT&T today announced that Pacific Bell and Nevada Bell have reached a tentative agreement with the Communications Workers of America in West Region wireline contract negotiations covering over 17,000 employees in California and Nevada.

Including this agreement, AT&T has reached 30 labor agreements since 2015 collectively covering over 145,000 employees.

The agreement will be submitted to the union's membership for a vote in coming days. Out of respect for union membership, AT&T will not comment on the details of the tentative agreement until it has been presented by CWA leadership to members for a vote.

Updates will be available on this website.

International Brotherhood of Electrical Workers Votes to Ratify Midwest Wireline Agreement

Leadership of the International Brotherhood of Electrical Workers System Council T-3 has notified AT&T that IBEW-represented wireline employees have voted to ratify a five-year contract with AT&T subsidiaries.

The contract, which was announced on April 26, covers nearly 5,000 wireline employees primarily in Illinois and Northwest Indiana. The IBEW-represented employees covered by the agreement are members of IBEW Local 21 in Illinois and Northwest Indiana, and other IBEW locals spread across the country.

Including this agreement, AT&T has reached, and union-represented employees have ratified, 29 labor agreements with the CWA and IBEW since the beginning of 2015, covering over 128,000 employees.

Separate from the agreement, the company announced in April that it will hire 1,000 people into IBEW-represented jobs in the next five years, including opening a new call center in Chicago.

AT&T Prepared to Serve Customers as CWA Calls Weekend Strike

AT&T is prepared to continue serving customers as a group of employees represented by the Communications Workers of America conducts a weekend strike.

The CWA has notified the company that the strike began at 3 p.m. Eastern Time on Friday, May 19, with employees returning to work at 12:01 a.m. on Monday, May 22. It involves less than 14 percent of AT&T's nearly 265,000 employees.

AT&T remains committed to reaching a fair agreement, and is offering terms in which AT&T employees in these contracts - some of whom average from $115,000 to $148,000 in total compensation - will be better off financially. The terms are consistent with what other company employees across the country have ratified in similar contracts.

The CWA-represented employees are in three contracts: Mobility Orange, which covers Mobility employees in 36 states and the District of Columbia; West, which covers landline employees in California and Nevada; and East, which covers landline employees in Connecticut.

AT&T has systematically and thoroughly planned for a potential work stoppage, and has a substantial contingency workforce of well-trained managers and vendors in place. It will make every effort to deliver the great service to which customers are accustomed.

AT&T has reached 29 labor agreements since 2015, covering over 128,000 employees. The company has more full-time union-represented employees than any other company in America, and is the only major U.S. wireless company with a unionized workforce.

More information will be posted to this website as it is available.

AT&T, IBEW Reach Tentative Agreement in Midwest Wireline Contract Negotiations

AT&T subsidiaries have reached a tentative agreement with the International Brotherhood of Electrical Workers System Council T3 in wireline contract negotiations.

The five-year agreement covers nearly 5,000 wireline employees primarily in Illinois and Northwest Indiana. The employees covered by the agreement are members of IBEW Local 21 in Illinois and Northwest Indiana, and other IBEW locals spread across the country.

The agreement will be submitted to the union's membership for a vote in coming days. The two sides agreed to start negotiations early. The current contract expires on June 24, 2017.

Separate from the agreement, the company also announced it will hire 1,000 people into IBEW-represented jobs in the next five years, including a new call center in Chicago.

AT&T has a longstanding good relationship with the IBEW in the Midwest, and worked with the union to bring work opportunities to the IBEW. It's an example of what can be achieved when the two sides work together, and the company appreciates the work of the IBEW's leadership team to make this possible. In addition, the economic environment fostered by the current administration in Washington is conducive to adding jobs.

Including this agreement, AT&T has reached 29 labor agreements since 2015 collectively covering over 128,000 employees.

Updates will be available on this website.

Communications Workers of America Vote to Ratify Southwest Wireline Agreement

Leadership of the Communications Workers of America has notified AT&T that CWA-represented wireline employees in the company’s Southwest Region (CWA District 6) have voted to ratify a four-year contract.

The agreement, which was reached on March 2, covers over 20,000 employees in Arkansas, Kansas, Missouri, Oklahoma and Texas. It was ratified prior to expiration of the current contract on April 8, 2017. It includes, for the first time, about 900 DIRECTV employees who voted last October to ratify an agreement placing them in the Southwest contract.

Including this agreement, AT&T has reached, and union-represented employees have ratified, 28 labor with the CWA and IBEW since the beginning of 2015, covering nearly 123,000 employees.

AT&T, IBEW Negotiations to Begin Early

AT&T Midwest will begin early negotiations on March 22 with the International Brotherhood of Electrical Workers System Council T-3 for a contract covering nearly 5,000 wireline employees located primarily in Illinois and northwestern Indiana.

The IBEW employees covered under the contract are members of IBEW Local 21 in Illinois and northwestern Indiana, and of other IBEW locals spread across the country. The contract expires on June 24, 2017.

The negotiations are expected to cover wages, benefits, pension and work rules.

AT&T is the country’s largest employer of full-time union-represented labor, and the company’s goal in these negotiations is to continue to provide employees with high quality union-represented careers with wages and benefits that are among the best in the country.

Updates will be available on this website.

Communications Workers of America Vote to Ratify Agreement Covering Former DIRECTV Employees in Four States

Leadership of the Communications Workers of America has notified AT&T that former DIRECTV field services employees in four states have voted to ratify an agreement between the CWA and the company.

The agreement, which was reached on February 16, covers nearly 280 employees in Delaware, Maryland, New Mexico and Oregon, and places the employees into an appendix to an existing contract. The former DIRECTV employees joined AT&T as part of AT&T's July 2015 acquisition of DIRECTV.

Including this agreement, AT&T has reached 19 different labor agreements in 2016 and 2017 collectively covering over 81,000 employees. That includes 10 agreements covering nearly 7,800 former DIRECTV employees.

AT&T, CWA Reach Tentative Agreement in Southwest Wireline Contract Negotiations

AT&T Southwest wireline operations has reached a tentative agreement with the Communications Workers of America (CWA) in wireline contract negotiations.

The four year agreement covers over 20,000 employees in Arkansas, Kansas, Missouri, Oklahoma and Texas. It will be submitted to the union’s membership for a vote in coming days.

The two sides agreed to start negotiations early. The current contract expires on April 8, 2017.

If the agreement is ratified on or before April 7, 2017, a ratification bonus of $1,000 will be paid to each eligible employee. The agreement would be effective April 9, 2017 and expire April 10, 2021.

The agreement includes general wage increases in each year of the contract - 3 percent the first year, 2.5 percent the second year, 3 percent the third year, and 2.25 percent the fourth year. It maintains one of the most robust health care plans in the nation. The agreement also includes two weeks of paid parental leave to help mothers or fathers bond with a newborn or newly adopted child.

Including this agreement, AT&T has reached 19 different labor agreements in 2016 and 2017 collectively covering over 81,000 employees.

Updates will be available on this website.

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