AT&T

Safe Connections Act (SCA) Emergency Communications Benefit

Survivors experiencing financial hardship will be able to apply for emergency support starting in August 2024.

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Safe Connections Act (SCA) Emergency Communications Benefit
&nbsp;

AT&T is committed to helping keep domestic abuse survivors safe and connected.

The FCC implemented the Safe Connections Act (SCA) to help people who have survived domestic violence or other related crimes and abuse.

The SCA lets survivors separate their phone line(s)&nbsp;from their alleged abuser.

Survivors experiencing financial hardship&nbsp;can also qualify for an emergency communications benefit of $9.25 for six months through the Lifeline program.

Survivors of domestic violence can request line separation by calling 800.983.4428 or go to <a href="http://www.att.com/es-us/survivorhelp">www.att.com/survivorhelp</a>.

Do I qualify for the Emergency Communications Benefit? 

You may qualify for the Lifeline Emergency Communications Benefit based on:

Household income at or below 200% of the Federal Poverty Guidelines

Participation in one of the following programs

<ul>
	<li class="x">Programa de Asistencia Nutricional Complementaria (SNAP, por sus siglas en inglés)</li>
	<li class="x">Asistencia médica Medicaid (no Medicare)</li>
	<li class="x">Ingresos Complementarios de Seguridad (Supplemental Security Income)</li>
	<li class="x">Asistencia Federal para Vivienda Pública (FPHA)</li>
	<li class="x">Beneficio de Pensión de Veteranos y Sobrevivientes (Veterans and Survivors Pension Benefit)</li>
	<li class="x">Free and reduced price school lunch or breakfast program or attendance at Community Eligibility Provision school</li>
	<li class="x">Beca Federal Pell</li>
	<li class="x">Women Infants and Children program assistance (WIC)</li>
</ul>
&nbsp;

Those that live on Federally recognized tribal lands may also qualify based on participation in:

<ul>
	<li class="x">Asistencia General de la Oficina para Asuntos Indígenas (Bureau of Indian Affairs General Assistance)</li>
	<li class="x">Tribally-Administered Temporary Assistance to Needy Families (TANF)</li>
	<li class="x">Tribal Head Start</li>
	<li>Programa de Distribución de Alimentos en Reservas Indígenas (Food Distribution Program on Indian Reservations, FDPIR)</li>
</ul>

Survivors will also need to provide valid documentation from their phone company proving they made a completed line separation request to receive emergency support from Lifeline.

Application Process/How do I Apply?

<a href="https://www.att.com/es-us/?1036077272;amdU7ms02uyhIidwgZ6JgmGc7tctakru2L-c7LGwIZrhgDVWGiqZak-c7u6CgZUFgPctGkjwgtK.01" target="_self">apply online</a> via the National Verifier.&nbsp;Once you have applied and been approved by the National Verifier, call us at 888.319.0519 (Weekdays, 8am to 8pm, Eastern Time) to see if AT&T offers the Lifeline Emergency Communications Benefit at your location.

What will happen at the end of 6 months? &nbsp;&nbsp;&nbsp; 

USAC will attempt to verify the survivor’s eligibility for the standard Lifeline benefit through its automated database check process.

LifeLine