Device help
Get step-by-step help and info for your device.
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Browse the web, use browser tabs and bookmarks, and access browser settings to clear history, manage pop-ups, adjust text size, and more.
Learn how to download apps, games, movies, music, books, magazine, newspapers and more.
Use My Files to open and manage downloaded and device created files.
Learn how to install and remove the SIM and memory card (MicroSD).
Learn how to perform a soft, factory, or alternate master reset of your device.
Learn how to check available device storage, free up memory, remove unused apps, or clear app data.
Backup & Restore with Computer
Backup and restore your device with a computer.
Save files to OneDrive and access them from any device, like your PC, tablet, or phone.
Airplane Mode disables all wireless services (calls, data and text messages) on the device. Disable Airplane mode to restore regular functions.
Tips and tricks to extend your battery performance.
Change the display time out, brightness and orientation.
Add, view, delete, and customize contacts by adding a picture.
Airplane Mode disables all wireless services (calls, data and text messages) on the device. Disable Airplane mode to restore regular functions.
Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
Learn how to set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.
View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.
Learn how to turn Wi-Fi on or off, connect to a Wi-Fi network, and remove a Wi-Fi network.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Find out how to create and manage separate user accounts for your device.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
Set up your device for the first time or after having done a factory reset.
Find IMEI, Phone & Serial Number
View the device IMEI, phone and serial numbers.
Control your device by making specific movements with your hand.
Learn how to install and remove the SIM and memory card (MicroSD).
Learn how to navigate your keyboard, copy and paste text, use speech-to-text, and access keyboard settings.
Learn & Customize the Home Screen
Choose your background, choose a theme, add/remove apps to/from the home screen, and add/remove folders to/from the home screen.
Learn how to sign in and manage your Microsoft account.
Add, view, delete, and customize contacts by adding a picture.
Manage email settings such as sync frequency, server settings, signature, removing an email account, and more.
Add and download email attachments, respond to an email and more.
Learn how to add your email accounts so you can read and send email on your device.
Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.
Change the display time out, brightness and orientation.
Find IMEI, Phone & Serial Number
View the device IMEI, phone and serial numbers.
Control your device by making specific movements with your hand.
Learn how to install and remove the SIM and memory card (MicroSD).
Learn & Customize the Home Screen
Choose your background, choose a theme, add/remove apps to/from the home screen, and add/remove folders to/from the home screen.
Learn how to set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.
Learn how to access and adjust notification settings, and turn notifications on or off.
Lock or unlock your display, set a screen security lock type, get your PUK code, or request your device be unlocked from the AT&T network.
Learn how to add your email accounts so you can read and send email on your device.
Change volume settings, ringtones, and notification alerts.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Browse the web, use browser tabs and bookmarks, and access browser settings to clear history, manage pop-ups, adjust text size, and more.
Access the calendar on your device and learn how to manage events.
Learn how to access and store your photos and videos.
Advanced Photo & Video Features
Access Camera modes, effects, filters, customize settings, and crop a photo.
Manage camera and video settings including picture size, timer, voice control, and flash.
Take a picture or video, use the front and rear camera, and switch between camera and video modes.
Learn how to take and access screenshots.
Transfer photos and videos to or from your device and a computer.
Lock or unlock your display, set a screen security lock type, get your PUK code, or request your device be unlocked from the AT&T network.
Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.
Learn how to set the date and time on your device as well as use the alarm clock.
Change the display time out, brightness and orientation.
Learn how to access and adjust notification settings, and turn notifications on or off.
Change volume settings, ringtones, and notification alerts.
Learn how to check available device storage, free up memory, remove unused apps, or clear app data.
Find IMEI, Phone & Serial Number
View the device IMEI, phone and serial numbers.
Learn how to perform a soft, factory, or alternate master reset of your device.
Determine your current device software version and check for updates.
View data usage and set data limits using AT&T AllAccess.
Learn how to perform a soft, factory, or alternate master reset of your device.