Which device do you want help with?

Phone Assembly

Learn how to install and remove the battery, SIM card, and memory card (microSD).


INSTRUCTIONS & INFO

Prenote infoMicroSD/memory cards expand the storage capacity of device and are sold separately. This device can use a microSD card up to 1TB.

In this tutorial, you will learn how to:

• Remove back cover
• Remove battery
• Insert or remove SIM & microSD card
• Insert battery
• Replace back cover

 
A No SIM notification will be displayed in the Notification bar of the lock screen when there is no SIM card in the device.




Remove back cover

Remove the back cover by inserting your thumbnail into the notch on the top right of the device and pulling up. 

Image 1

 



Remove battery


Remove the battery by gently pulling up from the notch on the bottom.

Image 2

 


Insert or remove SIM & microSD card


Image 3

• With the battery removed, insert the Nano-SIM card into the SIM slot with the gold contacts facing down and the notched edge going in first. Push until it is all the way in. To remove, simply slide it out. 
• With the battery removed, insert the microSD card into the microSD card slot with the gold contacts facing down and the notched edge going in first. Push until it is all the way in. To remove, simply slide it out.

Note: To prevent data corruption, it is recommended to unmount your memory card before removing it. To unmount your memory card, from the home screen, swipe down from the Notification bar then select the settings Settings icon > scroll to and select Battery and device care > select Storage > swipe left to SD card > menu Menu icon > Unmount.




Insert battery


Place the battery in the battery slot with the gold contacts on the battery lined up with the gold contacts on the phone.

Image 4

 


Replace back cover


Place the cover on the back of the phone and gently push in until the cover clicks. The cover should be flush with the rest of the device.

Image 5

 


Storage

Internal Memory: Up to 128GB
External Memory: Up to 1TB

Did you get the help you needed?