Call Forwarding
Which device do you want help with?
Call Forwarding
Manage call forwarding from your device.
INSTRUCTIONS & INFO
The term off-hook varies depending on the device the customer is using. For most corded phones, off-hook refers to simply lifting the handset off the base to enable dial tone. For most cordless phones, off-hook refers to pressing the Flash, Phone, or Talk key on the phone to get a dial tone.
In this tutorial, you will learn how to:
• Activate call forwarding
• Deactivate call forwarding
• Deactivate call forwarding
Activate call forwarding
1. Perform the off-hook action with your home phone connected to the AT&T Wireless Home Phone device.
2. Dial *21* [10-Digit Number to Forward Calls to] + #.
3. Wait several seconds for a confirmation tone for the forwarding to complete before hanging up. After hearing the confirmation tone, all calls will be forwarded to the selected number.
1. Perform the off-hook action with your home phone connected to the AT&T Wireless Home Phone device.
2. At the dial tone, dial #21#.
3. Wait at least three (3) seconds for a confirmation tone before hanging up.
4. After hearing the confirmation tone, calls are no longer being forwarded.
• Example: *21*4045557645# forwards calls to the phone number 404-555-7645.
Deactivate call forwarding
1. Perform the off-hook action with your home phone connected to the AT&T Wireless Home Phone device.
2. At the dial tone, dial #21#.
3. Wait at least three (3) seconds for a confirmation tone before hanging up.
4. After hearing the confirmation tone, calls are no longer being forwarded.