View Access AT&T Basic Voicemail for tips to manage your voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.
1. Press and hold the 1 key.
2. Use the keypad to enter your current voicemail password and follow the prompts. Your existing voicemail greeting and messages will transfer to your new phone.
Note: If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.