Call Forwarding
Which device do you want help with?
Call Forwarding
Manage call forwarding from your device.
INSTRUCTIONS & INFO
The term off-hook varies depending on the device the customer is using. For most corded phones, off-hook refers to simply lifting the handset off the base to enable dial tone. For most cordless phones, off-hook refers to pressing the Flash, Phone, or Talk key on the phone to get a dial tone.
In this tutorial, you will learn how to:
• Activate call forwarding
• Deactivate call forwarding
• Deactivate call forwarding
Activate call forwarding
1. Perform the off-hook action with your home phone connected to the AT&T Wireless Home Phone device.
2. At the dial tone, dial the following to forward all calls:
• *21*
• The 10-digit number to which you wish to forward your calls
• # key Example: *21*1234567890# forwards your calls to the phone number 123-456-7890.
• The 10-digit number to which you wish to forward your calls
• # key Example: *21*1234567890# forwards your calls to the phone number 123-456-7890.
3. Wait at least three (3) seconds for a confirmation tone before hanging up.
4. After hearing the confirmation tone, all calls will be forwarded to the selected number.
4. After hearing the confirmation tone, all calls will be forwarded to the selected number.
Deactivate call forwarding
1. Perform the off-hook action with your home phone connected to the AT&T Wireless Home Phone device.
2. At the dial tone, dial #21#.
3. Wait at least three (3) seconds for a confirmation tone before hanging up.
4. After hearing the confirmation tone, calls are no longer being forwarded.